Fatima Salaudeen
Summary
Dynamic customer service professional with proven expertise at Hair by Balikiss, excelling in customer engagement and product knowledge. Adept at processing transactions and enhancing customer satisfaction through effective communication and reliability. Recognized for driving sales and maintaining high-quality standards in a fast-paced environment.
Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Customer Service Cashier
Hair by Balikiss
07.2020 - 12.2021
- Assisted customers in selecting hair care products and services.
- Processed customer payments efficiently using point-of-sale systems.
- Maintained cleanliness and organization of the cashier area and product displays.
Sales representatives
Barham Feeds
Lagos
01.2019 - 11.2019
- Engaged customers to understand their needs and recommend suitable products.
- Assisted in product demonstrations to highlight features and benefits.
- Processed customer orders accurately and efficiently using sales software.
Education
Bachelor of Science - Educational Psychology
University of Ilorin
Kwara 05.2021 - 05.2026
Skills
- Educational assessment
- Customer engagement
- Product knowledge
- Data analysis
- Project management
- Team collaboration
- Effective communication
- Sales techniques
- Cash handling
- Reliability and punctuality
- Quality assurance
- Guest services
- Customer satisfaction
Languages
English
First Language
Timeline
Bachelor of Science - Educational Psychology
University of Ilorin
05.2021 - 05.2026
Customer Service Cashier
Hair by Balikiss
07.2020 - 12.2021
Sales representatives
Barham Feeds
01.2019 - 11.2019