Fatima Mustapha

Tenacious Marketing Officer with experience delivering high-performing, high-profile campaigns across multiple mediums, achieving client reach and growth objectives. Solution-focused with outstanding relationship-management abilities for productive, loyal client accounts.

Communicative Customer Service Executive experienced in solving problems and building great client rapport. Achieves high-volume call targets with dynamic and diligent approach.

Enthusiastic team player and customer advocate. Friendly and open communicator with well-developed interpersonal and active listening skills. Focuses on providing timely and useful responses to customer queries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Driven and ambitious marketing professional with background in developing digital marketing strategies and completing market research. Creative, friendly and communicative team player. Proven success in crafting SEO-optimized written content that improves online rankings.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

• [Cybersecurity, [Google]
• [Project Management], [Google]
• [Computer Programming: Intro into HTML and CSS], [eHealth Academy]