Fatima Idris
Abuja,Nigeria
Summary
Computer engineer with hands-on experience in enterprise storage infrastructure deployment. Proven ability to tackle real-world challenges through innovative problem-solving and proactive collaboration. Committed to continuous learning and professional development to enhance technical expertise. Strong focus on delivering excellence in all projects undertaken.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
IT Support / Storage Infrastructure Engineer
Huawei Technologies
Abuja
2025.07 - Current
- Assisted in the deployment, configuration and integration of enterprise servers, storage devices, and networking devices in client data centre environments.
- Performed installation of data centre hardware including device racking, structured cabling, and cable management for reliable infrastructure setups.
- Supported implementation of Huawei data centre virtualisation solutions and FusionCube hyper-converged infrastructure solutions.
- Created and migrated virtual machines using Huawei FusionCompute to enhance virtualisation and resource utilisation.
- Utilised WinSCP for secure cross-platform file transfers and PuTTY/MobaXterm for remote CLI access and system administration.
- Conducted system maintenance with Huawei SmartKit, addressing alarm troubleshooting and system diagnostics.
- Created and managed Service Requests to escalate and coordinate the resolution of critical technical issues in accordance with defined service-level agreements.
Intern
Nigerian communications commission
Maitama, Nigeria
2023.05 - 2023.11
- Participated in training and seminars to enhance skills and promote growth.
- Worked with Sites Engineers onsite to support servicing and maintenance tasks.
- Carried out project tasks using tools like Microsoft Excel and Microsoft word.
- Collaborated with senior engineers in drafting project documentation and reports.
Sales executive
SwissVision eye clinic and Boutique
Asokoro, Nigeria
2022.04 - 2022.12
- Managed client relationships from early stages of sales process through to post-sales.
- Built long-term relationships with customers and generated referrals from existing clients.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Generated new leads and opportunities to maximise revenue.
Education
Bachelor of Engineering - Computer Engineering
Ahmadu Bello University
Zaria, Nigeria 2018.01 - 2024.12
Skills
- Device Racking and Cable Management
- Analytical problem solving
- Digital marketing
- Effective communication
- Customer service
- Sales trend analysis
- Upselling expertise
- Teamwork
Certifications
- HCIP Storage
- HCIA Datacom
- HCSA Presales Storage
- HCSP Presales Storage
- HCIA IT
- GMNSE & NSE (Nigerian Society of Engineers)
Award
Certificate of merit, Computer engineering students association (COESA), Award of excellence in the position of a vice president of computer engineering students association (COESA) for 2021/2022 academic session
Tools
- Huawei SmartKit
- WinSCP
- PuTTY
- MobaXterm
- Microsoft Visio
- Microsoft Office Suite
- Enterprise Network Simulation Platform (eNSP)
Timeline
IT Support / Storage Infrastructure Engineer
Huawei Technologies
2025.07 - Current
Intern
Nigerian communications commission
2023.05 - 2023.11
Sales executive
SwissVision eye clinic and Boutique
2022.04 - 2022.12
Bachelor of Engineering - Computer Engineering
Ahmadu Bello University
2018.01 - 2024.12