Fatima Abdullahi Ndanusa
Lagos
Summary
To attain a high level of excellence and professional proficiency at all job descriptions through sheer commitment and teamwork in order to add significant value to an organization.
Overview
7
7
years of professional experience
Work History
Manager
Motel 5 GARDEN AJAH
01.2024 - 07.2024
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Teacher
Government Secondary School Aso, Pada Mararaba
02.2022 - 02.2023
- Created and developed lesson plans to meet students' academic needs.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Created lessons and online testing materials to facilitate remote learning.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
- Fostered student curiosity and interest through creative hands-on activities.
Assistant Manager
Motel 5 Limited
09.2021 - 12.2022
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Front Office Supervisor
Motel 5 Limited
03.2018 - 12.2018
- Coached employees through day-to-day work and complex problems.
- Organized documents for company communication, travel vouchers, and payment services.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Created, documented and updated company policies to guide front office personnel in service excellence and industry best practices.
- Created, prepared, and delivered reports to various departments.
- Handled office contracts like leases, utilities and employee agreements.
- Assisted staff with troubleshooting and resolution of software and hardware issues to minimize downtime.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Secretary
Industrial Training (IT)
01.2018 - 12.2018
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Entered data into system and updated customer contacts with information to keep records current.
Supervisor
Switch Recycling and Innovation
08.2024 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Gathered, organized and input information into digital database.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
- Collected, arranged, and input information into database system.
Education
National Youth Service Corps (NYSC) 2023
HND - Office Technology And Management
The Federal Polytechnic Idah (HND) Office Technology Management
Kogi State08.2021
ND - Office Technology And Management
The Federal Polytechnic Idah (ND) Office Technology Management
Kogi State12.2017
Community Secondary School
06.2014
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B.C.M Primary School. Idah
01.2009
Skills
- Ability to work effectively
- Customer Relation/ Client management
- Ability to deal with people diplomatically
- Developed time management skills
- Public Speaking skill, Communication skill and Stress Management
Lga
Idah
References
- Momoh Sani Adejoh, Nigeria Correctional Service Gwagwalada, Abuja, 08036420085
- ASI Zakeri Abdullahi, Nigerian Immigration Service, Abuja 07062515395/09152179721
- Attah Friday, Office of the Head of Civil Service, Lokoja, 07055971853
Hobbies and Interests
- Researching
- Teaching
- Music
Personal Information
- Place of Birth: Kogi
- Date of Birth: 02/27/95
- Nationality: Nigerian
Languages
English
Upper intermediate (B2)
EL Yussy Computer Institute
Diploma in Computer Training
Timeline
Supervisor
Switch Recycling and Innovation
08.2024 - Current
Manager
Motel 5 GARDEN AJAH
01.2024 - 07.2024
Teacher
Government Secondary School Aso, Pada Mararaba
02.2022 - 02.2023
Assistant Manager
Motel 5 Limited
09.2021 - 12.2022
Front Office Supervisor
Motel 5 Limited
03.2018 - 12.2018
Secretary
Industrial Training (IT)
01.2018 - 12.2018
National Youth Service Corps (NYSC) 2023
HND - Office Technology And Management
The Federal Polytechnic Idah (HND) Office Technology Management
ND - Office Technology And Management
The Federal Polytechnic Idah (ND) Office Technology Management
Community Secondary School
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B.C.M Primary School. Idah
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