Farid Abdurraman

• Used SQL to analyze ticket sales data, identifying trends in popular shows and underperforming events to inform marketing strategies.
• Managed comprehensive data systems for artist teams, including maintaining up-to-date contact lists, sending timely ticket sales updates, and ensuring clear communication to support event planning and coordination.
• Organized logistics for live events, including coordinating artist requirements, managing schedules, and liaising with internal and external stakeholders to ensure seamless execution of performances.
• Scheduled and manged social media content using Later

Managed Mailchimp campaigns and created targeted social media content

• Coordinated events and liaised with artists, ensuring seamless execution and positive attendee experiences.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Conducted direct sales and customer engagement on the streets of London, promoting and selling vegan recipe kits for Grubby under Pad London, effectively communicating product benefits to drive sales and increase brand awareness.
• Developed strong interpersonal and persuasion skills by engaging with diverse audiences, tailoring pitches to individual needs, and building rapport to convert leads into customers.
• Contributed to marketing and outreach strategies by gathering customer feedback, identifying trends, and providing insights to improve product offerings and sales techniques.