Softwre Development
FAMOROTI OLAONIPEKUN
Infotech Professional
Lagos
Summary
Experienced Information Technology professional with several years of cross functional experience in Digital Business Analysis, IT Products Management, Software Development, Electronic Payments, Electronic Banking, Information Technology, Business Management, Marketing and Projects Management.
Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and proven ability for end-to-end projects execution, delivering high impact projects and ensuring optimal achievement of projects objectives.
Experienced and enthusiastic Consultant with track record of success across wide range of industries.
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Founder/CEO
Scratch 'n' Pay Limited
Lagos
01.2012 - 11.2022
- Grew gross turnover of Scratch 'n' Pay from zero to 50 Billion Naira ( about US $100 million ) within 2 years of operation
- Scratch 'n' Pay was selected by Stanford Business School as one of fastest growing startups in West Africa and subsequently offered Entrepreneurial scholarship to CEO
- Managed monthly credit portfolio of about 3 Billion Naira (equivalent of $6.5 million) to scratch cards distributors with default rate of less than 0.5%
- Deployed Scratch-cards payment platform for Electricity industry in Nigeria to cater for e-payment needs of huge unbanked population in Nigeria
- Integrated deployed Scratchcards payment platform to conventional banking devices (Point of Sales Terminals, Electronic Kiosks, ATMs, Web, and mobile)
- Managed over 1,000 scratch cards distributors across Nigeria
- Deployed online payment systems for both Ikeja Electricity and Port-Harcourt Electricity Distribution Companies
- Grew revenue collection of Ikeja Electricity Distribution Company by over 150% after deploying self-service payment platforms to its customers
- Achieved success with less than 10 highly motivated staffs
- Created and maintained customer-centric culture to drive both internal and external customers satisfaction and expand customer base
- Developed key operational initiatives to drive and maintain substantial business growth for Scratch 'n' Pay
Co-Founder/ CEO
Utilities Prepaid World Ltd Co
Ikeja
01.2012 - 01.2017
- Transitioned Nigeria into adoption of Prepayment Metering Technology for over 10 million electricity consumers by developing and deploying Electricity Prepayment Software solution for defunct Power Holding Companies of Nigeria (PHCN) .
- Developed key operational initiatives to drive and maintain substantial business growth for PHCN which resulted in increased revenue collection across Nigeria power sector.
- Conducted target market research to scope out power consumers payment needs with aim of deploying appropriate technology products to meet consumers' demands
- Saved Nigeria government millions of dollars by integrating existing proprietary smart card-based-based electricity meters to PHCN Prepayment system deployed by Utilities Prepaid World Limited thereby preventing immediate discontinued use of already installed Smart card meters.
- Partnered with banks and payments service providers in Nigeria to integrate and deploy third-party vending and online payment channels (ATM, Electronic Kiosks, Point-of-Sale, Web and Bank Branch) to PHCN Electricity Prepayment Platform
- Built e-Commerce payment portal for defunct Power Holding Companies of Nigeria (PHCN) .
- Established processes for business operations of Power Holding Companies of Nigeria (PHCN) .
- Identified business development challenges and customer concerns for proactive resolution
- Raised capital from investors for operations of Utilities Prepaid World
- Led marketing operations of Utilities Prepaid World Limited. Sold both concept and products to banks, clients and customers.
Senior Assistant Manager E-Business
Zenith Bank Plc
Victoria Island
01.2010 - 01.2012
- Worked as e-business products marketer
- Supported bank's marketers in over 300 branches of Zenith Bank to pitch its e-payment products to customers
- Managed deployment of Zenith Bank sponsored Payroll Automation project for Kebbi State Government. Ensured project was delivered timely and within approved 82 million Naira (About US $200,000) budget
- Conceptualized and designed new e-Payment Products for Bank key corporate customers as lock-in strategy
- Proven ability to develop and implement creative solutions to complex problems.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Created proofs of concept for innovative new solutions.
- Designed and implemented scalable applications for data extraction and analysis.
- Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
- Coordinated deployments of new software, feature updates and fixes.
Tested functional compliance of company products. - Conducted weekly project meetings to evaluate deliverables and address concerns, plan improvements and evaluate progress toward goals.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Assistant Manager, Products Implementation
Zenith Bank Plc
Victoria Island
01.2007 - 01.2010
- Managed Internet banking credentials of over 400,000 bank customers
- Assigned hardware token to Internet Banking profile of bank customers
- Identified customer issues, analyzed information supplied and provided solutions to problems.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Proven ability to learn quickly and adapt to new situations.
- Supervised day-to-day operations to meet performance, quality and service expectations while adhering strictly to policy guidelines.
- Developed and maintained courteous and effective working relationships with unit staffs.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Passionate about learning and committed to continual improvement.
- Identified issues, analyzed information and provided solutions to problems.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Country Manager
O&G EftPOS Pty Ltd
Surulere
07.2005 - 06.2006
- Partnered with Banks to deployed Point-of-Sale Terminals to strategic location in Nigeria
- Increased adoption of Point-of-Sale Terminals by business by deploying customized solutions
- Recommended new product lines by surveying consumer needs and trends and tracking competitors.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Secured consistent stock supply by providing accurate sales forecasts and managing shipments appropriately.
- Gathered information on competitor activities and market trends to enhance strategic decision-making.
Business Consultant
Interswitch Group
Victoria Island
01.2003 - 01.2006
- Built Business Requirements Specification (BRP) documents for newly acquired customers
- Developed complete business plans and operational strategies for new and existing business
Database Administrator
Supercard Plc
Victoria Island
01.2001 - 12.2003
- Administered, supported, and monitored databases of over 500,000 Students in Higher Institution of learning in Nigeria
- Personalized Students Identity Smart cards using database
- Developed Smart cards applications using GEMPLUS MPCOS-EMV ARCHITECTURE & SOFTWARE DEVELOPMENT
- Utilized Microsoft SQL to perform queries and created reports
- Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
- Created and updated database designs and data models.
Computer Science Teacher
National Youth Service Corps, NYSC
Eket
01.2000 - 01.2001
- Worked as Class teacher during compulsory 1-year National youth Service
- Taught Computer Science at Senior Secondary School level
- Delivered engaging curriculum through diverse methods of classroom instruction, computer lab activities and online learning systems.
- Invigilated and graded projects, quizzes and examinations.
Freelance Developer
Self Employed
Lagos
09.1991 - 12.1999
- Designed, developed, and implemented software applications for website based on analyzed requirements and understanding of industry technical standards.
- Tested programs and databases to identify issues and make necessary modifications.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Translated customer requirements into written use cases.
- Designed customized solutions for proposals to potential customers.
- Documented technical workflows and knowledge to educate newly hired employees.
Lecturer, Computer Science
Federal Polytechnic Ede, Osun State
Ede
01.1997 - 12.1999
- Assessed, documented and reported on student progress for Diploma Students in computer class.
- Taught mainly programming courses; COBOL, FORTRAN, PASCAL etc.
- Taught Practical use of Computers
Senior Computer Technologist
Federal Polytechnic, Ede
Ede
01.1993 - 01.1997
- Taught Computer Science Practicals at Federal Polytechnic, Ede
- Delivered engaging curriculum through diverse methods of classroom instruction, computer lab activities and online learning systems.
- Invigilated and graded projects, quizzes and examinations.
Education
Scrum Master Certification -
International Scrum Institute
OnlineAgile Fundamentals: Including Scrum & Kanban -
Udemy
OnlineEntrepreneurial Studies For CEOs -
Stanford SEED
LagosMBA - Business Administration
University of Calabar
Nigeria05-2008
Key Accounts Management -
Lagos Business School
LagosPost Graduate Diploma - Information & Computer Technology
Federal University of Technology
LagosHigher National Diploma - Computer Science
Yaba College of Technology
Yaba, LagosNational Diploma - Computer Science
Yaba College of Technology
Yaba LagosSchool Leaving Certificate -
West African Examination Council (WAEC)
LagosSkills
- Ul>
Operational planning
- P>Team Leadership & Development
- P>Human capital management
- P>Client Relationships
- P>Design Thinking
- P>Business Development
- P>Software Development
- P>Training
- P>E-Payment / E-Business
Certification
- Critical Thinking Business Development Digital Business Analysis
- Software Systems Architecture Software Development Function Spec
- Software Testing Managerial Skill Product Management
- Database Design UI/UX Design Projects Management
- E-Business E-Payments Presentation & Communication
- Training Marketing Agriculture
Accomplishments
- Achieved about N1 Billion monthly savings for the government of Kebbi State (Nigeria) by introducing first of its kind identity management software using facial recognition technology to eliminate ghost workers from the payroll of the State Government
- Achieved gross turnover of 50 Billion Naira ( about US $100 million ) within 2 years of running Scratch 'n' Pay Limited
- Selected by Stanford Business School as Founder / CEO of one od the fastest growing startups in West Africa and subsequently offered Entrepreneurial training scholarship under the STANFORD SEED Programme
Software
Software Design
SQL Database Design & Management
Timeline
Founder/CEO
Scratch 'n' Pay Limited
01.2012 - 11.2022
Co-Founder/ CEO
Utilities Prepaid World Ltd Co
01.2012 - 01.2017
Senior Assistant Manager E-Business
Zenith Bank Plc
01.2010 - 01.2012
Assistant Manager, Products Implementation
Zenith Bank Plc
01.2007 - 01.2010
Country Manager
O&G EftPOS Pty Ltd
07.2005 - 06.2006
Business Consultant
Interswitch Group
01.2003 - 01.2006
Database Administrator
Supercard Plc
01.2001 - 12.2003
Computer Science Teacher
National Youth Service Corps, NYSC
01.2000 - 01.2001
Lecturer, Computer Science
Federal Polytechnic Ede, Osun State
01.1997 - 12.1999
Senior Computer Technologist
Federal Polytechnic, Ede
01.1993 - 01.1997
Freelance Developer
Self Employed
09.1991 - 12.1999
Scrum Master Certification -
International Scrum Institute
Agile Fundamentals: Including Scrum & Kanban -
Udemy
Entrepreneurial Studies For CEOs -
Stanford SEED
MBA - Business Administration
University of Calabar
Key Accounts Management -
Lagos Business School
Post Graduate Diploma - Information & Computer Technology
Federal University of Technology
Higher National Diploma - Computer Science
Yaba College of Technology
National Diploma - Computer Science
Yaba College of Technology
School Leaving Certificate -
West African Examination Council (WAEC)
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