Summary
Overview
Work History
Education
Skills
Timeline
Faith Ezenwanne

Faith Ezenwanne

Reservation And Tour Consultant
Lagos ,Lagos

Summary

Dedicated and detail-oriented Reservation and Tour Consultant with expertise in corporate travel management, delivering exceptional customer service and support. Proficient in Microsoft Office tools, GDS systems (Amadeus and Sabre), and skilled in travel packaging and reservations.

Overview

2
2
years of professional experience

Work History

Reservation and Tour Consultant

Tifa Travels and Tours
05.2024 - Current
  • Organized group tours efficiently, coordinating logistics and communication between multiple parties for seamless experiences.
  • Collaborated with travel suppliers to negotiate competitive rates, resulting in better value for clients.
  • Evaluated customer feedback consistently to identify areas for improvement in product offerings and service deliveries.
  • Managed corporate travel accounts, ensuring timely and cost-effective travel arrangements.
  • Utilized GDS systems (Amadeus) to book travel reservations and manage client accounts
  • Assisted clients with travel arrangements, including flights, hotels, and transfer.
  • Provided exceptional customer service, responding to client inquiries and resolving issues promptly.

Reservation Officer

F and M Logistics
11.2022 - 12.2023

- Assisted clients with travel arrangements, including flights and hotels

- Utilized GDS systems (Amadeus and Sabre) to book travel reservations and manage client accounts

- Collaborated with colleagues to achieve sales goals and promote company services

Education

Professional Diploma - Victual Assistant

ALX Africa, Kenya
03.2025

Professional Diploma - Ticketing /Reservation And Tourism Management

Universal School of Aviation , Lagos
04.2024

SSCE - Senior Secondary School

New Bethel Secondary School , Anambra State
08.2020

Skills

Proficient in Microsoft office to (word, Excel, outlook)

Timeline

Reservation and Tour Consultant - Tifa Travels and Tours
05.2024 - Current
Reservation Officer - F and M Logistics
11.2022 - 12.2023
ALX Africa - Professional Diploma , Victual Assistant
Universal School of Aviation - Professional Diploma , Ticketing /Reservation And Tourism Management
New Bethel Secondary School - SSCE, Senior Secondary School
Faith Ezenwanne Reservation And Tour Consultant