Faith Ekpenyong
Warri,Delta State
Summary
Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement.
Also a result-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Grant and Partnership Coordinator (Volunteer)
End NTDs Initiative
, Nigeria
01.2026 - Current
- Developed and maintained partnerships with stakeholders, enhancing collaboration and resource-sharing for grant initiatives.
- Analyzed grant applications and funding opportunities, delivering actionable insights to support strategic decision-making.
- Generated detailed reports on the status of current partnerships and proposed changes as needed.
- Drafted and distributed partnership agreements to ensure compliance with legal requirements.
- Monitored progress on objectives set by each partner agreement to ensure timely completion of projects.
- Planned and managed event logistics.
- Participated in the planning of annual conferences or other events aimed at increasing awareness about partnerships within the organization.
- Collaborated with cross-functional teams to identify funding gaps, leading to the successful acquisition of new resources.
Sales Manager/Marketing Director
Ced Medik Pharmaceutical
Warri, Nigeria
02.2025 - 01.2026
- Developed and implemented targeted marketing strategies, resulting in increased brand awareness and customer engagement.
- Analyzed market trends and competitive landscape to refine product positioning and enhance sales initiatives.
- Collaborated with cross-functional teams to streamline operations and improve the efficiency of sales processes.
- Increased sales to 40% within first five months, exceeding the target sales in the past 2 years.
- Boost customer service relationship, by listening and working on their complaints, thereby repairing their trust.
- Shared creative ideas with the team, leading to an increase in returning customers and fetching new clients.
- Trained and mentored junior sales staff, fostering a collaborative environment that improved team performance.
- Applauded and gave incentives to proactive team members for taking the lead and being exceptional.
- Utilized CRM systems to track sales performance metrics, providing insights that informed strategic decision-making.
- Conducted customer feedback sessions to identify areas for improvement, enhancing product offerings and customer satisfaction.
Personal Assistant
The Dean, Faculty of Basic Medical Science, University of Uyo.
Uyo, Nigeria
06.2024 - 01.2025
- Coordinated academic schedules and managed communications, enhancing operational efficiency and ensuring timely information dissemination.
- Facilitated the organization of events and meetings, improving stakeholder engagement and promoting a collaborative environment.
- Streamlined administrative processes through effective management of documentation, resulting in improved accuracy and reduced turnaround times.
- Scheduled appointments, meetings, and events for the Dean, ensuring optimal time management and prioritization.
- Made travel arrangements, including booking flights, accommodations, and transportation.
- Addressed routine issues and escalating complex matters to the Dean as needed.
Sales Representative
Sarash Pharmacy
Gombe State
06.2023 - 03.2024
- Implemented proactive follow-up procedures for customer inquiries, significantly increasing conversion rates and repeat business opportunities.
- Maintained accurate records of sales and customer interactions for reporting and feedback.
- Participated in sales meetings, conference calls, training sessions, and industry events to network and promote products.
- Assisted in executing promotional events that showcased new products, boosting visibility and customer engagement within the community.
- Presented and demonstrated products or services, meeting sales targets, and handling customer issues.
- Resolved customer complaints efficiently, maintaining a positive store environment and reinforcing the importance of customer service excellence.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Generated new sales leads through cold calling and networking activities.
- Maintained accurate records of all sales and prospecting activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Organized client visits, presentations, product demonstrations and trade shows.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Assistant Lecturer
College of Nursing and Midwifery
Gombe State
06.2023 - 02.2024
- Designed and implemented assessment strategies such as quizzes, exams and assignments to evaluate student progress.
- Facilitated group discussions to encourage critical thinking, resulting in heightened student engagement and participation.
- Conducted assessments and provided constructive feedback, fostering student growth and academic performance in clinical settings.
- Provided academic guidance and mentorship to students.
- Engaged in continuous professional development by attending workshops and conferences to stay current with nursing education trends.
- Prepared lecture notes, handouts and supplemental materials for courses.
- Participated in preparation, administration and grading of exams.
- Attended departmental and faculty seminars, improving knowledge, and networking with confidence.
- Coached students on preparing presentations for conferences or symposiums.
- Provided guidance to graduate students working on their research papers.
Team Leader and Educator
Roll-Back Malaria Initiative
Uyo, Akwa ibom State
10.2022 - 12.2022
- Supervised and motivated team members, ensuring they were well-trained, equipped, and supported to carry out their roles effectively.
- Organized the logistics of the campaign, including the distribution of insecticide-treated nets (ITNs), medications, and other resources used.
- Developed strategies for problem solving and conflict resolution among team members.
- Engaged in continuous professional development to stay updated on malaria trends and education strategies, enhancing personal and team performance.
- Conducted regular assessments of educational materials, ensuring they met current health guidelines and effectively communicated key malaria prevention messages.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Developed and implemented training programs to enhance malaria prevention knowledge among community health workers, increasing awareness and engagement.
- Collaborated with stakeholders to identify community needs, tailoring educational initiatives to address specific challenges related to malaria prevention.
- Monitored and reported on program outcomes, utilizing feedback to refine training methods and improve overall impact on community health.
Education
Master of Science - Public Health
Delta State University
Oghara 01.2025 - 10.2026
Bachelor of Science - Human Anatomy
University of Uyo
Uyo, Akwa ibom StateSkills
- Technology Proficiency (Word, Excel, Email management and PowerPoint)
- Problem-Solving
- Discretion and Confidentiality
- Interpersonal skills
- Proactive
- Compliance management
- Customer engagement
- CRM utilization
- Team leadership
- Data reporting
- Research methodologies
- Contract negotiation
- Administrative support
- Marketing
- Relationship management
- Inventory management
- Adaptability and flexibility
- Reliability
- Documentation and recordkeeping
- Work delegation
- Verbal and written communication
- Teamwork and collaboration
Websites
Certification
- Human Resource Management & HR Generalist Training, Edmal Consulting Internship Academy, 02/28/24
- Essential Workplace First Aid Skills for Employee Safety, Udemy, 08/31/23
- Public Health level 2, LaPladge Metaverse, 12/31/23
- Global Leadership Certification, Global Leadership Network, 04/30/23
Languages
English
First Language
Timeline
Grant and Partnership Coordinator (Volunteer)
End NTDs Initiative
01.2026 - Current
Sales Manager/Marketing Director
Ced Medik Pharmaceutical
02.2025 - 01.2026
Master of Science - Public Health
Delta State University
01.2025 - 10.2026
Personal Assistant
The Dean, Faculty of Basic Medical Science, University of Uyo.
06.2024 - 01.2025
Sales Representative
Sarash Pharmacy
06.2023 - 03.2024
Assistant Lecturer
College of Nursing and Midwifery
06.2023 - 02.2024
Team Leader and Educator
Roll-Back Malaria Initiative
10.2022 - 12.2022
Bachelor of Science - Human Anatomy
University of Uyo