FAITH EGURIASE DANIEL
Lagos,Nigeria
Summary
Results-driven professional with over 6 years of experience in administration, customer service, and relationship management. Proven ability to enhance operational efficiency, manage budgets effectively, and foster long-term client relationships. Skilled in project coordination, team leadership, and implementing strategic initiatives to achieve business goals.
Overview
11
11
years of professional experience
2017
2017
years of post-secondary education
Work History
Administrative / Relationship Officer
Adeeva Logistics Ltd.
Ikeja, Nigeria
01.2020 - 12.2024
- Coordinated office operations and services, reducing operational inefficiencies by 15%
- Managed office budgets of over ₦5 million, delivering monthly financial reports and expense forecasts
- Trained and coached 10+ new employees on administrative procedures and company policies
- Drafted detailed reports on project timelines, resource requirements, and progress tracking
- Enhanced customer satisfaction by resolving complaints promptly and fostering long-term client loyalty
- Organized and coordinated 20+ board meetings and corporate events annually
Product Representative
Nestle Nigeria Plc.
Illupeju, Nigeria
01.2019 - 01.2020
- Increased product sales by 20% through targeted customer engagement and promotions
- Established strong customer relationships, leading to repeat purchases and brand loyalty
- Developed and executed sales strategies to boost in-store product visibility and demand
Business Development Associate
Adonai Aircraft VIP Charter Airline
Ikeja, Nigeria
01.2018 - 01.2019
- Secured 10+ high-net-worth clients, contributing ₦50 million in annual revenue
- Created and launched multi-channel marketing campaigns, boosting client acquisition rates by 25%
- Maintained seamless communication between clients and advertisers, ensuring high client satisfaction
- Authored compelling ad copy for campaigns, enhancing engagement and lead conversion
Project Supervisor
King Enterprises
Ikeja, Nigeria
01.2014 - 01.2018
- Supervised 10+ construction projects, ensuring compliance with quality and safety standards
- Conducted thorough inspections of materials and equipment, achieving 100% adherence to specifications
- Successfully met project deadlines, delivering quality outputs consistently
- Collaborated with teams to implement corrective actions, minimizing material wastage by 10%
Education
B.Sc. - Environmental Science and Resource Management
National Open University of Nigeria
Lagos, Lagos StateDiploma - Electronic and Computer Engineering
Lagos State University
Epe, Lagos StateSkills
- Administration & Operations Management
- Customer Relationship Management (CRM)
- Project Coordination & Time Management
- Financial Reporting & Budgeting
- Event Logistics & Planning
- Microsoft Office Suite
- CRM Tools
- Trello
- Asana
- Client communication
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Custom
Available upon request
References
References available upon request.
Timeline
Administrative / Relationship Officer
Adeeva Logistics Ltd.
01.2020 - 12.2024
Product Representative
Nestle Nigeria Plc.
01.2019 - 01.2020
Business Development Associate
Adonai Aircraft VIP Charter Airline
01.2018 - 01.2019
Project Supervisor
King Enterprises
01.2014 - 01.2018
Diploma - Electronic and Computer Engineering
Lagos State University
B.Sc. - Environmental Science and Resource Management
National Open University of Nigeria
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