Fadekemi Awonuga
Ojodu,Lagos
Summary
A highly responsible and creative professional with strong critical thinking skills and digital proficiency. Demonstrates a commitment to excellence through innovative problem-solving and effective use of technology. Aims to leverage these skills in a dynamic environment to drive impactful results.
Reliable and dedicated professional with strong work ethic and commitment to maintaining clean and safe environments. Demonstrates exceptional organisational skills and keen eye for detail, ensuring all tasks are completed thoroughly and responsibly.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Custodian
CNSSL(Communication network support service)
Lekki, Lagos
04.2025 - Current
● Defined team objectives and ensured alignment with overall company goals.
● Assigned responsibilities to team members based on their skills and expertise.
● Tracked progress, provided feedback, and addressed any performance issues.
● Encouraged teamwork, achievements, and a positive work environment.
● Ensured clear and open communication within the team and with other departments.
Customer service representative
Globacom
Ojodu, Lagos
09.2022 - 12.2023
- Assisted customers in making informed decisions by providing detailed product information.
- Enhanced communication channels through regular updates on company policies and promotions.
- Managed high volume of inbound calls for quick resolution of customer issues.
- Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
Education
Bachelor of Arts - History and International Studies
10.2019 - 08.2024
Skills
Responsibility
Critical thinking
Creativity
Digital proficiency
Languages
English
Proficient (C2)
Affiliations
- Reading
- Cleaning
Timeline
Custodian - CNSSL(Communication network support service)
04.2025 - Current
Customer service representative - Globacom
09.2022 - 12.2023
University of Ilorin - Bachelor of Arts, History and International Studies
10.2019 - 08.2024