Jadesola Okunoren

SUMMARY PROFILE An extremely motivated, committed, dynamic self-starter who possesses excellent communication / interpersonal skills. Aggressive sales and customer service professional with over thirteen years’ experience in sales, customer service and marketing. Most of which has been in the telecoms industry. Skilled in the sales and marketing of products and services, developing sales strategy and customer service management. Joined Etisalat Nigeria as one of the pioneer staff as a Retail Advisor and has also worked as a good team player with deep understanding of how to drive sales and service function to enhance market share and achieve set target to compliment business marketing effort. Experienced client service manager with over 13 years of experience both in banking and telecommunication. Excellent reputation for resolving problems and improving customer satisfaction.

• CUSTOMER EXPERIENCE TRAINING (CUSTOMER CENTRICITY LIMITED) MAY 2012 CONSULTATIVE SELLING SKILLS (CHYLES PATHWAYS LEADERSHIP
• EVELOPMENT) JULY 2012 CUSTOMER INTELLIGENCE MANAGEMENT (ETISALAT ACADEMY),
• Ay 2008
• CUSTOMER SERVICE MANAGEMENT(HR INDEXX CONSULTANT)
• Ugust 2007 PERSONAL EFFECTIVENESS TRAINING(I-SKILL LIMITED) August 2013 RETAIL ADVISOR WORKSHOP ( DMS RETAIL) September 2014

I am adventurous with food so i go the extra mile by doing alot of research and make new meals to delight my family, most especially during festive periods.

I learnt the habit of singing and listening to music from my mum. it makes me complete my task easily and faster.