Migration Health Nurse Consultant
International Organization for Migration (IOM)
09.2023 - 04.2024
Ezekiel Kudu Iliya
Managed Care Executive
Abuja, Nigeria,FCT
Summary
Experienced Nurse with extensive background in healthcare industry. Brings top-notch abilities and focus on patients' needs both clinical care and operational support. Versed in current medical treatment protocols, terminology and evidence-based practices.
Certification
- Licensed to practice by NMCN
- Advanced Cardiovascular Life Support (ACLS) & BLS (CPR and AED) Certified Provider by the American Heart Association, Trained by Angel & Eagle Global Rescue Services 2023
- Personal Development and Excellence Program by Jean-Paul & Associates Consultancy 2023
- Customer Care Service for Healthcare Workers by Modz.UK Health Solution LTD May 2023
- Comprehensive HIV/AIDS Management Training & Award/Certification program by Centre for Integrated Health Programs (CIHP)
Timeline
Managed Care Specialist, Quality Assurance Officer
Venus Medicare Limited
10.2021 - Current
Bachelor of Science - Nursing Science
Ladoke Akintola University of Technology, Ogbomoso
12.2018 - 09.2022
UTILITY NURSE, QUALITY ASSURANCE OFFICER
UNITED HEALTH CARE INTERNATIONAL LIMITED (UHI)
03.2018 - 09.2021
Staff Nurse
KINECTIC HOSPITAL LIMITED
04.2017 - 02.2018
Associate of Science - General Nursing (RN)
FCT School of Nursing (Now FCT College of Nursing Sciences)
09.2013 - 11.2016
High School Diploma -
G.S.S Aloce
09.2006 - 07.2012
Work History
Managed Care Specialist, Quality Assurance Officer
Venus Medicare Limited
Abuja, Nigeria
10.2021 - Current
- Community Mobilization exercises.
- Tracking of programme activities across 36 states & facilities.
- Carrying out routine medical checkups for MDAs (Ministries, Departments, and Agencies) and NGOs.
- Collaborated with healthcare providers to verify patient eligibility and benefits.
- Supported care coordination efforts by maintaining accurate patient records and documentation.
- Responded to inquiries regarding managed care policies and procedures efficiently.
- Improved patient care by developing and implementing managed care strategies and protocols.
- Initiated proactive outreach efforts targeting potential clients seeking innovative solutions for managing their healthcare needs more effectively.
- Collaborated with internal departments to resolve escalated issues impacting patient satisfaction or plan operations.
- Coordinated with interdisciplinary teams to deliver comprehensive case management services for patients.
- Maintained up-to-date knowledge of regulatory guidelines pertaining to managed care practices and ensured organizational compliance.
- Streamlined processes for claims adjudication, resulting in faster resolution of payment disputes.
- Negotiated favorable contracts with healthcare providers to ensure cost-effective services for clients.
- Managed relationships with key stakeholders in the managed care industry, fostering collaboration among diverse partners.
- Developed training programs for new hires to quickly familiarize them with company policies and procedures.
- Reduced healthcare costs for clients by analyzing and optimizing their healthcare plans.
- Upheld correct protocols for infection prevention and control
- Monitored vital signs and documented details for informational and treatment purposes.
- Collaborated with other healthcare professionals to develop comprehensive care plans.
- Scheduled tests and procedures for patients needing additional or specialized care.
- Participated in routine inspections and audits to identify areas for improvement.
- Assisted in processing prior authorization requests for various medical services.
- Collaborated with team members to enhance quality control processes.
- Supported training initiatives by sharing knowledge of quality assurance practices.
- Monitored activities and supporting systems to meet compliance regulations.
- Conducted risk assessments to identify potential hazards and develop mitigation strategies in the production process.
- Conducted quality assurance reviews to ensure compliance with organizational and regulatory requirements.
- Perform other tasks as instructed by the supervisor(s)
Migration Health Nurse Consultant
International Organization for Migration (IOM)
Abuja, Nigeria
09.2023 - 04.2024
- Provide pre and/or post-counseling to migrants or refugees on TB or HIV education, prevention, and management as appropriate.
- TB management, Treatment, and referrals.
- Collect statistical information and share it with the Senior Migration Health Nurse or CMHO as per the pre-set and agreed-upon format.
- Prepare administrative reports and program updates, as necessary.
- Follow and implement the Health Assessment Programme’s checklists and SOPs (Standard Operating Procedures) and maintain standard universal precautions within MHAC.
- Excellent technical skills, including in phlebotomy (Blood sample collection).
- Performing daily nursing activities in the Migration Health Assessment Clinic (MHAC) to fulfill the technical requirements of the resettlement countries in the areas of medical examinations, such as checking vital signs, weight, height, and visual acuity, Blood, urine, or sputum collection as required.
- Vaccinations according to each migrant country’s technical instructions.
- Pre-departure procedures and medical movements.
- Documentation, certification, and information transmission.
- Verify samples of sputum, blood, or others are properly transported to the laboratory or previously designated location.
- Assist with pre-departure documents, briefings, and preparations, as necessary.
- Managed complex cases involving multiple healthcare providers, ensuring timely coordination of services for optimal outcomes.
- Enhanced the efficiency of healthcare teams through the provision of expert guidance on clinical practices and protocols.
- History taking for migrants, their complaints, and current symptoms.
- Perform other tasks as instructed by Senior Migration Health Nurse or CMHO.
UTILITY NURSE, QUALITY ASSURANCE OFFICER
UNITED HEALTH CARE INTERNATIONAL LIMITED (UHI)
Abuja, Nigeria
03.2018 - 09.2021
- Administered medications and treatments according to established protocols.
- Collaborated with healthcare teams to develop patient care plans.
- Sensitization programs with organizations registered with us.
- Quality assurance and concurrent visits.
- Monitored patient vital signs and reported changes to medical staff.
- Educated patients on health management and preventative care techniques.
- Assisted in the training of new nursing staff and interns.
- Facilitated effective communication between patients, families, and healthcare providers.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Created an efficient shift handover process which improved continuity of care between nursing shifts.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Investigated and resolved issues affecting hospital operations and patient care.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Trained staff on best practices for quality control procedures, fostering a culture of continuous improvement.
- Resolved issues efficiently and built excellent client rapport, which led to enhanced customer satisfaction ratings.
- Streamlined workflows by automating repetitive tasks, increasing efficiency in the QA department.
- Conducted risk assessments to identify and mitigate potential quality issues.
Staff Nurse
KINECTIC HOSPITAL LIMITED
Abuja, Nigeria
04.2017 - 02.2018
- Administered medications and monitored patient responses to ensure optimal recovery outcomes.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on treatment protocols, enhancing understanding and compliance.
- Focal officer for Immunization with PHCD Apo branch.
- Monthly report to the program officer at the PHC Center.
- Strict monitoring and preservation of vaccines using VVM, maintaining good vaccine temperature.
- Supervised junior nursing staff, providing mentorship and fostering professional development.
- Conducted comprehensive assessments to identify patient needs and prioritize interventions effectively.
- Managed medical records efficiently, ensuring accuracy and compliance with regulatory requirements.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
- Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
- Reduced medication errors through meticulous charting and double-checking dosages.
- Developed and implemented individualized patient care plans for optimal outcomes.
- Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
- Provided exceptional pre-and post-operative care, reducing recovery times and complications for surgical patients.
- Managed complex wound care, utilizing advanced techniques to promote healing and prevent infection.
- Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
- Participated in hospital committees to recommend quality improvement initiatives.
- Monitored patient reactions after administering medications and IV therapies.
- Managed patients recovering from medical or surgical procedures.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Recorded details regarding therapies to keep patient charts updated.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Overview
9
9
years of professional experience
13
13
years of post-secondary education
Education
Bachelor of Science - Nursing Science
Ladoke Akintola University of Technology, Ogbomoso
Oyo State, Nigeria 12.2018 - 09.2022
Associate of Science - General Nursing (RN)
FCT School of Nursing (Now FCT College of Nursing Sciences)
Gwagwalada 09.2013 - 11.2016
High School Diploma -
G.S.S Aloce
Nasarawa, Nigeria 09.2006 - 07.2012
Quote
Your most unhappy customers are your greatest source of learning.
Bill Gates
Languages
English
Bilingual or Proficient (C2)
Hausa
Upper intermediate (B2)
Pidgin English
Advanced (C1)
Interests
Teamwork