A focused expert well-informed in devising inventive solutions for a broad range of business challenges and goals. A strategic and forward-thinking manager with a motivated and tactical mindset. Possesses excellent relationship-building and critical thinking abilities, coupled with a determined and decisive nature.
• Customer satisfaction was achieved by analyzing shipments and promptly resolving any potential issues.
• Analyzed logistics performance metrics to identify areas for improvement, resulting in a 10% decrease in lead time and a 20% increase in order fulfillment rate.
• Supervised the activities of four logistics teams concurrently, ensuring that all tasks were executed within the specified timelines.
• Kept comprehensive and up-to-date records of shipments, including waybill numbers, delivery dates, and other relevant details.
• Through the analysis of logistics data, identified inefficiencies in the supply chain and successfully implemented process improvements. This led to a remarkable 20% reduction in overall transportation costs.
• Collaborated with the truck maintenance team to optimize the scheduling of truck departures and arrivals.
• Successfully supervised a team of 25 drivers to ensure efficient operations
• Achieved a consistent 90% on-time delivery rate for all clients.
• Improved tracking and communication with internal and external teams resulted in a 20% reduction in RMA turnaround time.
• Desktop Publishing, Expertworld- 2006
• Chartered Supply Chain Management Professional, The Chartered Institute of Supply Chain Management - 2019
• Chartered Master Warehouse Manager, Chartered Institute of Warehousing and Materials Management - 2019
• HSE Management Training, Kevron Consulting Limited – 2019
• Certified Member of the Chartered Institute of Transport Administration of Nigeria, CIOTA – 2021
• Articulated Vehicle Management, TSL - 2022
• Truck Driving, Coscharis Mobility Driving Academy - 2022
• Diploma in Caregiving, Alison - 2023