EZEKIEL EMMANUEL
Technician
Port Harcourt,Rivers
Summary
Dynamic professional with a proven track record at McVin Consult, excelling in project management and customer relationship management. Enhanced operational efficiency through innovative software solutions and effective team leadership. Skilled in negotiation and staff training, driving significant improvements in customer satisfaction and process optimization.
Overview
3
3
years of professional experience
Work History
Manager's Assistant
McVin Consult
05.2025 - 02.2026
- Optimized internal processes for better efficiency, implementing new software solutions where necessary.
- Provided essential support during contract negotiations which aided managers to close profitable deals.
- Facilitated smooth operations during managerial absences by stepping up as an interim leader when required.
- Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
Maintenance Technician
Overwell Tech and Electronics
04.2024 - 08.2025
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Inspected and maintained equipment to keep items in top working condition.
- Followed safety protocols to minimize workplace accidents.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
Repair Engineer
ChiMax Technology
02.2023 - 04.2024
- Contributed to cost savings by identifying and sourcing alternative components for equipment repairs.
- Conducted root cause analysis on recurring problems, leading to long-term fixes that reduced service calls significantly.
- Collaborated with cross-functional teams to address systemic issues, streamlining the repair process.
- Kept abreast of emerging technologies within the industry, applying new knowledge when relevant to improve overall quality of work.
- Bridged gaps between operations personnel and engineers by providing technical guidance during project planning phases.
- Increased efficiency by training junior engineers in proper troubleshooting and repair techniques.
- Maintained safe working environments through adherence to safety protocols while performing repairs.
- Minimized callbacks by conducting thorough post-repair inspections on all completed work.
Education
Higher National Diploma (HND) -
Heritage Polytechnic
Akwa Ibom State 12-2020
High School Diploma -
RSUST ONNE CAMPUS
Rivers State 2008
Skills
Staff management
Team motivation
Sales reporting
Project management abilities
Customer relationship management (CRM)
Staff supervision
Customer relations
Performance reviewing
Employee scheduling
Project management
Staff training and development
Task delegation
Negotiation
Meeting facilitation
Consulting
Workload management
Customer rapport
Strategic planning
Time management
Team leadership
Adaptability and flexibility
Verbal and written communication
Hobbies
Reading, Swimming, and making friends
Timeline
Manager's Assistant
McVin Consult
05.2025 - 02.2026
Maintenance Technician
Overwell Tech and Electronics
04.2024 - 08.2025
Repair Engineer
ChiMax Technology
02.2023 - 04.2024
Higher National Diploma (HND) -
Heritage Polytechnic
High School Diploma -
RSUST ONNE CAMPUS