Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
Generic
Eze Jeremiah

Eze Jeremiah

Owerri

Summary

Dedicated project management with extensive experience at the Central Bank of Nigeria in optimizing risk management and enhancing operational efficiency. A responsible project coordinator focused on maximizing team productivity with proactive, cross-functional communication and an organized approach. I support ensuring smooth service delivery and compliance. Proven track record in team leadership and collaboration, fostering a culture of project completion and success.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Project Management Coordinator

Central Bank of Nigeria
Owerri, Nigeria
01.2019 - 12.2024
  • Developed and maintained project tracking tools for monitoring progress.
  • Collaborated with contractors for specialized maintenance projects and services.
  • Coordinated project timelines and schedules to ensure efficient workflow.
  • Facilitated communication between teams to maintain alignment on project goals.
  • Organized project documentation for easy access and reference by stakeholders.
  • Managed meeting agendas and notes to support decision-making processes.
  • Supported risk assessment activities to identify potential project challenges early.
  • Managed vendor relationships, negotiating contracts when necessary while overseeing their performance against agreed upon terms.
  • Coordinated resources across multiple teams to ensure successful implementation of projects.
  • Coordinated with outside contractors to ensure timely completion of facility repairs.

Technical Support Officer / IT Support /Customer Success and Service Delivery Manager

Central Bank of Nigeria
Owerri
10.2007 - 12.2018
  • Provided technical support and IT solutions across multiple departments.
  • Delivered IT service management with a focus on workflow efficiency and incident resolution.
  • Participated in service delivery strategy, planning, and implementation.
  • Ensured compliance with cybersecurity protocols and risk mitigation strategies.
  • Provided technical support services to customers over the phone and email.
  • Conducted regular checks on servers and other IT infrastructure components.
  • Installed new hardware components such as printers, scanners.
  • Attended seminars and workshops related to technology advancements in the field.

Education

M.Sc. - Project Management

Enugu State University of Science And Technology
12-2024

Postgraduate Diploma (PGD) - Computer Science

Madonna University
12-2018

Skills

  • Excellent command of oral and written English
  • Confident presenter and team collaborator
  • Skilled in documenting and delivering technical processes clearly
  • Experienced in workflow analysis and process improvement
  • Risk management and project monitoring
  • Planning and implementing IT and service solutions
  • Proficient in Microsoft software solutions
  • Health and Safety Management
  • Data analysis and strategic planning
  • Team building
  • Technical support
  • Preventive Maintenance
  • Risk assessment

Certification

  • Certified in Cybersecurity
  • Workflow Specialist Management Certification
  • Certified Associate in Project Management (CAPM)

Languages

English
First Language

Timeline

Project Management Coordinator

Central Bank of Nigeria
01.2019 - 12.2024

Technical Support Officer / IT Support /Customer Success and Service Delivery Manager

Central Bank of Nigeria
10.2007 - 12.2018

M.Sc. - Project Management

Enugu State University of Science And Technology

Postgraduate Diploma (PGD) - Computer Science

Madonna University

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Eze Jeremiah