Eze Jeremiah
Project Manager
Owerri,IM
Summary
Dynamic Facility Maintenance Manager with a proven track record at Central Bank of Nigeria, excelling in risk management and process improvement. Adept at enhancing operational efficiency and compliance, while fostering team collaboration. Skilled in preventive maintenance and technical support, ensuring seamless service delivery and robust IT solutions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Facility Maintenance Manager
Central Bank of Nigeria
Owerri, Nigeria
01.2019 - 12.2024
- Managed facility maintenance schedules and coordinated repairs effectively.
- Inspected premises to ensure compliance with safety regulations and standards.
- Maintained inventory of maintenance supplies and ordered as needed.
- Collaborated with contractors for specialized maintenance projects and services.
- Trained staff on proper equipment usage and safety protocols.
- Responded promptly to maintenance requests from staff and management.
- Implemented efficient workflows to enhance facility operations and service delivery.
- Coordinated with outside contractors to ensure timely completion of facility repairs.
Technical Support Officer / IT Support /Customer Success and Service Delivery Manager
Central Bank of Nigeria
Owerri, Nigeria
10.2007 - 12.2018
- Provided technical support and IT solutions across multiple departments.
- Delivered IT service management with a focus on workflow efficiency and incident resolution.
- Participated in service delivery strategy, planning, and implementation.
- Ensured compliance with cybersecurity protocols and risk mitigation strategies.
- Provided technical support services to customers over the phone and email.
- Conducted regular checks on servers and other IT infrastructure components.
- Installed new hardware components such as printers, scanners.
- Attended seminars and workshops related to technology advancements in the field.
Education
M.Sc. - Project Management
Enugu State University of Science And Technology
Enugu, Nigeria12-2024
Postgraduate Diploma (PGD) - Computer Science
Madonna University
Okija, Nigeria12-2018
Skills
- Excellent command of oral and written English
- Confident presenter and team collaborator
- Skilled in documenting and delivering technical processes clearly
- Experienced in workflow analysis and process improvement
- Risk management and project monitoring
- Planning and implementing IT and service solutions
- Proficient in Microsoft software solutions
- Health and Safety Management
- Data analysis and strategic planning
- Team building
- Technical support
- Preventive Maintenance
- Risk assessment
Certification
- Certified in Cybersecurity
- Workflow Specialist Management Certification
- Certified Associate in Project Management (CAPM)
Personal Information
- Date of Birth: 28/02/1985
- Gender: Male
- Nationality: Nigerian
References
Available on request.
Hobbies and Interests
- Reading
- Researching
- Travel
- Music
- Movies
Languages
English
First Language
References
References available upon request.
Timeline
Facility Maintenance Manager
Central Bank of Nigeria
01.2019 - 12.2024
Technical Support Officer / IT Support /Customer Success and Service Delivery Manager
Central Bank of Nigeria
10.2007 - 12.2018
M.Sc. - Project Management
Enugu State University of Science And Technology
Postgraduate Diploma (PGD) - Computer Science
Madonna University
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