Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Office assistant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
EZE ANGELA
Office Assistance
Lagos
Summary
Overview
6
years of professional experience
6
years of post-secondary education
Work History
Chartered institute of Environmental Health and Safety , Lagos
Cleaner Supervisor
01.2022 - Current
Job overview
- Evaluated employee performance and developed improvement plans.
- Placed orders for housekeeping supplies and guest toiletries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Managed laundry sorting, washing, drying, and ironing.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Trained and mentored new staff on cleaning and safety protocols.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
Chartered Institute of Customer Relationship Management, Lagos
Customer Service Representative
01.2021 - 12.2022
Job overview
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
Chartered institute of social media and digital marketing, Lagos
Office Assistant
06.2019 - 01.2021
Job overview
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments
- Completed clerical tasks such as filing, copying, and distributing mail
- Maintained and updated office records, both digital and physical
- Collaborated with various departments to complete assigned tasks
- Organized events and meetings to maximize capacity and keep event venues running smoothly
- Managed daily data entry and kept clerical information accurate and up-to-date
- Prepared and edited documents to produce precise, accurate and professional communication
- Ordered office supplies and kept office stocked with needed resources to operate smoothly
- Purchased and maintained office supplies
- Coordinated travel arrangements for staff members
- Monitored and tracked budgets and expenses
- Assisted with onboarding of new employees
Prime and Proud, Lagos
Class Teacher
01.2018 - 06.2019
Job overview
- Assessed submitted class assignments, determined grades, and reviewed work with struggling students to boost success chance.
- Assessed student comprehension through regular quizzes, tests, and assignments.
- Leveraged diverse learning strategies to prepare students for higher-level education requirements.
- Used tests, quizzes, and other assignments to gauge students' learning and determine understanding of course materials.
- Developed and distributed study guides to reinforce lecture details and help students with test preparation.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
Treasured beulah , Lagos
Teacher
02.2017 - 12.2018
Job overview
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Education
Halls of Ivy Secondary School Haruna, Ogba Lagos
SSCE from Science
09.2014 - 06.2016
University Overview
- Health Prefect
Christgate Computer College Ogba Lags
Certificate from Desktop Publishing
01.2017 - 06.2017
University Overview
National Open University of Nigeria Lagos
Bachelor of Science from Environmental Science And Resource Management
01.2020 - Current
University Overview
Skills
Social media knowledge
undefinedTimeline
Cleaner Supervisor
Chartered institute of Environmental Health and Safety
01.2022 - Current
Customer Service Representative
Chartered Institute of Customer Relationship Management
01.2021 - 12.2022
National Open University of Nigeria
Bachelor of Science from Environmental Science And Resource Management
01.2020 - Current
Office Assistant
Chartered institute of social media and digital marketing
06.2019 - 01.2021
Class Teacher
Prime and Proud
01.2018 - 06.2019
Teacher
Treasured beulah
02.2017 - 12.2018
Christgate Computer College
Certificate from Desktop Publishing
01.2017 - 06.2017
Halls of Ivy Secondary School
SSCE from Science
09.2014 - 06.2016
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