EYITAYO ONANUGA
BUSINESS MANAGEMENT AND CLIENT ACQUISITION
Ikeja
Summary
Driven Business Development Manager with a proven track record at Hemingway's Safaris Africa, enhancing profitability and customer satisfaction through innovative travel solutions and effective CRM implementation. Skilled in negotiations and relationship building, excellent in identifying new opportunities and leading teams to exceed sales targets while maintaining high levels of client loyalty. Skilled Business Development leader offering 10 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Business Development Manager
Hemingway's Safaris Africa
Ikeja, Lagos, Lagos
11.2012 - Current
- Conducting extensive market research to identify new business opportunities, emerging trends, and potential partnerships.
- Analyzing competitor activities to stay ahead in the travels and tourism industry.
- Organizing and keeping track of our clientele outstanding debt and their payment status, negotiating payments, planning a course of action to recover outstanding payments, negotiating payoff deadlines.
- Enhancing travel packages and services that meet the progressive needs of our clientele. Ensuring that our offerings are competitive, innovative, and of the highest quality.
- Customer retention practices by ensuring high levels of customer satisfaction and loyalty through personalized service and tailored solutions.
- Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
- Implemented CRM tools to better track sales opportunities and customer interactions.
- Improved sales team performance with targeted training programs focused on advanced sales techniques and product knowledge.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Production Engineer
Nigerian Bottling Company Plc
Ikeja, Lagos, Lagos
04.2019 - 10.2019
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Used equipment properly to avoid workplace hazards or injuries.
Education
Bachelor of Science - Metallurgical And Materials Engineering
UNIVERSITY OF LAGOS
Akoka, Lagos, Nigeria 04.2004 - 12.2010
Skills
Business Development
Languages
English, Yoruba
Native language
English
Proficient
C2
Certification
• Essential Foundational Skills in Project Management
Timeline
• Essential Foundational Skills in Project Management
08-2024
Production Engineer
Nigerian Bottling Company Plc
04.2019 - 10.2019
Business Development Manager
Hemingway's Safaris Africa
11.2012 - Current
Bachelor of Science - Metallurgical And Materials Engineering
UNIVERSITY OF LAGOS
04.2004 - 12.2010
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