Everestus Akwuruoha
No 15 Riverside Road, Karu Site, Abuja
Summary
Innovative IT Support Specialist with proven experience in leading IT departments, managing complex projects from conception to implementation. Skilled in optimizing team dynamics, integrating new technologies, and developing strategies that significantly improve productivity. Demonstrated ability to enhance system operations and streamline workflow processes across various platforms, ensuring operational excellence, and robust IT infrastructure support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Technical Officer
Wilstrom LTD
Abuja
08.2023 - Current
- Installed and configured servers and operating systems to optimize IT infrastructure
- Set up computers (desktops, laptops, Thin Clients) across the institute
- Installed and deployed Windows (7/8/10/11) and Linux OS on various systems
- Managed network installations, including network topology design, CAT6 cable crimping, and testing
- Troubleshot and resolved network disconnection issues and cable failures
- Conducted high-capacity computer-based tests for 250 candidates per session, ensuring a seamless examination process
- Maintained backup computers to prevent disruptions during exams
Technical Support Specialist
Athans's Model College ICT
Makurdi
11.2021 - 05.2023
- Provided IT support and technical troubleshooting for students and staff
- Installed and maintained computer systems, networks, and operating systems
- Handled network configuration, connectivity troubleshooting, and system upgrades
- Assisted in conducting computer-based tests, ensuring all systems operated efficiently
Technical Support Specialist
City Royal College ICT
Nyanya
02.2017 - 06.2021
- Installed and managed computer networks and systems for the institution
- Provided technical assistance to students and staff on IT-related issues
- Conducted hardware and software maintenance, ensuring optimal system performance
Education
Bachelor's Degree - Computer Science & Statistics
University of Nigeria
Nsukka, Enugu State, Nigeria01.2014
Skills
- Server Installation and Configuration (Windows and Linux)
- Computer and OS Deployment (Windows 7, 8, 10, and 11, Linux)
- Network Installation and Troubleshooting (Topology, Cable Crimping, CAT6)
- System Maintenance and Performance Optimization
- IT Infrastructure Support and Technical Troubleshooting
- Computer-Based Testing (CBT) Setup and Management
- Hardware and Software Installation
- Backup and Disaster Recovery Management
- Customer Support and IT Assistance
- System upgrades
- Problem solving
- Attention to detail
- Team collaboration
- Time management
- IT risk management
- Network administration
- Virtualization technologies
- IT procurement
Certification
Cloud Computing Certification, Bizmarrow Technologies, 01/01/24
Availability
Open to relocation and remote work opportunities.
Timeline
Technical Officer
Wilstrom LTD
08.2023 - Current
Technical Support Specialist
Athans's Model College ICT
11.2021 - 05.2023
Technical Support Specialist
City Royal College ICT
02.2017 - 06.2021
Bachelor's Degree - Computer Science & Statistics
University of Nigeria
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