EVANGELYN ELUFE
Benin City, Edo,ED
Summary
Enthusiastic Business Development Officer dedicated to driving business success through smart networking and solid brand positioning. Excels at boosting online presence and customer engagement through savvy, cost-effective social media marketing. Encourages win-win negotiations to build strong partnerships and expand business reach. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Dynamic customer service representative with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Business Development Officer
Nupemco
EDO, NIGERIA
02.2019 - Current
- Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
- Strengthened relationships with key clients by providing exceptional support and maintaining regular communication.
- Developed new sales strategies to target untapped markets, resulting in increased revenue generation.
- Collaborated with cross-functional teams for the successful execution of business development initiatives.
- Identified potential partnership opportunities, leading to strategic alliances that drove business growth.
- Presented compelling proposals to prospective clients, securing high-value accounts for the organization.
- Facilitated robust networking within industry events, establishing beneficial connections for future collaborations.
- Fostered an atmosphere of innovation by promoting creative problem-solving methods among team members.
- Secured long-term client loyalty by consistently delivering high-quality products and services tailored to individual business needs.
- Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
- Built relationships with colleagues to facilitate teamwork, cooperation and success.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Generated new business with marketing initiatives and strategic plans.
- Kept meticulous client notes and updated account information in company databases.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Attended monthly sales meetings and quarterly sales trainings.
- Maintained current knowledge of evolving changes in marketplace.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Presented professional image consistent with company's brand values.
- Stayed current on company offerings and industry trends.
Education
Master of Arts - English And Literature
University of Benin
Edo, Nigeria08.2021
Bachelor of Arts - English And Literature
University of Benin
Edo, Nigeria12.2014
Skills
- Analytics
- Prospect Targeting
- Relationship Building and Rapport
- Quality Control
- Marketing
- Research
- Reporting Capabilities
- Proposal Writing
- Content Creation
- Client Acquisition
- Customer Retention
- Relationship Management
Accomplishments
- Documented and resolved a client account being unfunded which led to client satisfaction.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Hobbies
Travelling
Baking and cooking
Reading
Learning new skills
Languages
English
Proficient
C2
Timeline
Business Development Officer
Nupemco
02.2019 - Current
Master of Arts - English And Literature
University of Benin
Bachelor of Arts - English And Literature
University of Benin