EUNICE FOLASADE OVIAWE

• Managed and motivated employees to be productive and engaged in work.
• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Controlled costs to keep business operating within budget and increase profits.
• Cross-trained existing employees to maximize team agility and performance.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.

Health Care Assistant in City of Hope Medical Center 2019 Till2024 DateEngagement of clients in suitable activities, such as playing games, taking walks or having conversations.Giving immobile, recovering, or frail clients support, company and comfort.Providing mobility support, including assistance with walking aids and wheelchairs. Providing support with personal hygiene, including bathroom visits, bathing, dressing, and brushing teeth. Reporting medical changes in the physical, mental, and emotional conditions of clients to parties concerned. Ensure that rooms and hospital beds are hygienic, tidy and safe.

• Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
• Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
• Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
• Participated in ongoing training sessions, staying current with best practices in health care assistance.
• Arranged bedding and cushions to enhance patient comfort in bed and chairs.
• Lifted patients using appropriate equipment in accordance with moving and handling policy.
• Supported nursing staff with care of incontinent patients and promotion of continence care.
• Collaborated with healthcare professionals to develop individualized care plans tailored to each patient''s specific needs.
• Transported patients between rooms and appointments or testing locations.
• Prevented cross-contamination by cleaning and sterilizing equipment.

• Maintained clean environment with due consideration to health and safety issues and infection control policy.
• Delivered high standard of holistic care to patients to promote equality and dignity.
• Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
• Played an active role in delivering holistic care that addressed not only physical but also emotional well-being of patients under my supervision.