EUGENIA NAA ADJELEY OTWEAEMMA
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
10
10
years of professional experience
Work History
Administrative Assistant / Receptionist
Dynamin Data Solutions (dds55)
Accra, Ghana
04.2024 - Current
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Updated daily log book with information about visitors entering the premises.
Admin. Assistant / Receptionist
Dimension Data Ghana
Accra, Ghana
07.2022 - 03.2024
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars, taking minutes, etc.
- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Compliance Officer
Broadview Trust Limited
Accra, Ghana
10.2016 - 07.2019
- Ensure that the provisions of the Act or Regulations made under the Act are complied with
- Report to the Chief Executive Officer of the Authority cases of non-compliance with the provisions of the Act or Regulations made under the Act by the approved trustee
- Liaise with the Authority on matters which in the opinion of the Authority are necessary to enhance compliance by the approved trustee with the provisions of the Act and Guidelines issued under the Act
- Prepare reports that will highlight areas require improvement to ensure that Broadview Trust complies with policies of NPRA
- Ensure that licensing requirements are met and renewed periodically
- Assisted the company claims evaluation and payment.
Pensions Relationship Officer
Broadview Trust Limited
04.2016 - 10.2016
- Signing on new establishments onto the various schemes
- Document Retrieval
- Following up on Defaulting clients
- Customer service.
Assistant Operations Officer
Broadview Trust Limited
08.2015 - 04.2016
- Document receiving and retrieval
- Data monitoring
- Data entry
- Statement generation
- Customer service.
Payroll Processing Division National Service Personnel
Controller and Accountant General’s Dept.
Accra, Ghana
09.2014 - 08.2015
- Verification of returns
- Receiving of letters
- Updated payroll system with new hire information including benefits deductions.
- Verification of payment for employees
Administrative Officer (Intern)
Lakort Limited
- Answering and directing telephone calls
- Accounting accounts payable and accounts receivable
- General filing
- Always ready to take responsibility in any assigned work
- Proficient in Microsoft office suite ( Word, Excel & PowerPoint).
Education
BSc, Administration. (Banking & Finance Option) -
Central University
01.2014
Introduction to Investment -
Ghana Stock Exchange
Trustee Training In Pensions -
African University College
Human Resource Professional Certification -
H. R Certification Centre
Skills
- Customer Service
- Excellent Communication skills
- Administrative Support
- Teamwork and Collaboration
- Report Writing
- Creative Problem-Solving
- Travel Coordination
- Proficiency in Ms Office suite
- Multitasking and Organization
- Human Resources Management (HRM)
Personalattributesskills
- A fast learner and has Good Customer Care Relations.
- A team player with Good Interpersonal Relations.
- Excellent communication, both verbal and written.
- Goal –oriented and self-motivated, has capability to work with minimum supervision.
- Competent in the execution and delivery of executive support services with high level of confidentiality and integrity.
- Committed, dedicated and shows willingness to work at all times.
- Ability to present high-level corporate image: has a great personality, professionalism and eloquence.
- Adapt to changing job demands.
Personal Information
Date of Birth: 05/18/91
References
Reference available upon request
Timeline
Administrative Assistant / Receptionist
Dynamin Data Solutions (dds55)
04.2024 - Current
Admin. Assistant / Receptionist
Dimension Data Ghana
07.2022 - 03.2024
Compliance Officer
Broadview Trust Limited
10.2016 - 07.2019
Pensions Relationship Officer
Broadview Trust Limited
04.2016 - 10.2016
Assistant Operations Officer
Broadview Trust Limited
08.2015 - 04.2016
Payroll Processing Division National Service Personnel
Controller and Accountant General’s Dept.
09.2014 - 08.2015
Administrative Officer (Intern)
Lakort Limited
BSc, Administration. (Banking & Finance Option) -
Central University
Introduction to Investment -
Ghana Stock Exchange
Trustee Training In Pensions -
African University College
Human Resource Professional Certification -
H. R Certification Centre
Similar Profiles
Mohammmed IrfanMohammmed Irfan
Senior Sales Executive at Dynamin Fabrics FzcoSenior Sales Executive at Dynamin Fabrics Fzco
Benjamin TaylorBenjamin Taylor
Yard Supervisor at Dynamin Wharehousing and LogisticsYard Supervisor at Dynamin Wharehousing and Logistics
Kate HollidayKate Holliday
KEY ACCOUNT MANAGER at THRYV DATA (SENSIS DATA SOLUTIONS)KEY ACCOUNT MANAGER at THRYV DATA (SENSIS DATA SOLUTIONS)