ETOP IME DANIEL

Focus on driving sales and fostering customer relationships for process instruments, Danfoss drives, and control systems. Provide sales support by understanding customer needs, delivering technical product information, and ensuring customer satisfaction through post-sale engagement.

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You said:
using the below information, am into sales and marketing not services and repairs please revamp: Product Support Engineer Location: Automated Process Limited Job Summary: Provide technical support, troubleshooting, and maintenance for process instruments, Danfoss drives, and control systems. Assist in installation, calibration, and verification of instruments, ensuring smooth operation and customer satisfaction. Key Responsibilities: Diagnose and resolve hardware, software, and network issues related to process instrumentation and control systems. Support product installation, configuration, and commissioning at customer sites. Conduct routine maintenance, calibration, and verification of instruments to ensure accuracy. Provide customer training and technical documentation for products. Collaborate with sales and engineering teams to improve product performance based on customer feedback. Offer emergency support on a rotational basis. Qualifications: Knowledge of process instruments, drives, and automation control systems. Strong problem-solving and communication skills. Experience in calibration and verification of industrial systems.

ChatGPT said:
ChatGPTMemory updatedHere’s a revamped version of the job description, tailored for a sales and marketing focus:Sales and Product Support Engineer
Location: Automated Process LimitedJob Summary:
Focus on driving sales and fostering customer relationships for process instruments, Danfoss drives, and control systems. Provide sales support by understanding customer needs, delivering technical product information, and ensuring customer satisfaction through post-sale engagement.Key Responsibilities:Promote and sell process instruments, drives, and control systems to meet sales targets.
Engage customers by presenting product features, benefits, and competitive advantages.
Support sales activities by preparing and delivering technical presentations.
Collaborate with customers to assess their needs and recommend appropriate products.
Assist in product selection, ensuring alignment with customer requirements.
Provide post-sales support by coordinating with technical teams for installation and configuration.
Work closely with the marketing team to develop and execute sales strategies.
Gather and analyze customer feedback to suggest product improvements.
Maintain up-to-date knowledge of product offerings and industry trends.

• Responsible for executing topsides process engineering activities for process water treatment
• Utilize advanced analytical techniques to interpret results, providing detailed reports to clients including potable, boilers, chiller, compressors, and cooling towers to ensure optimal machinery performance
• Prepared package and equipment specifications, process descriptions, design basis, process datasheets, safe charts, cause & effect diagram and system engineering/operating manual
• Performed process equipment sizing and hydraulic calculations, give chemical usage and optimization in SOP
• Adhere to safety rules for all process and operation carried out both on-site and off-site and ensure good house-keeping always
• Conduct meticulous plant surveys, offering expert technical support to clients to optimize their operational processes and ensure compliance with industry standards etc
• Achievements: Ensured team sales and target were achieved always
• Recognized for exceptional client satisfaction through prompt and effective technical support, contributing to long-term partnerships and business growth.

• Responsibilities: Customer Relationship management, Database Management, Credit Risk Assessment, Cash flow Projections, Interface with Entrepreneur and Project Officer, Control and Minimize Debt possibilities by clients.