ESTHER CHINONSO NWEKE

• Managing email inboxes and digital communication for clients.
• Planning and scheduling social media content and marketing tasks.
• Utilizing Google Workspace (Docs, Calendar, Drive) for organizational management.
• Set up virtual Zoom meetings, invited guests and disseminated agendas.
• Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.

• Served as the primary point of contact at the TRCN Headquarters reception.
• Assisted with daily administrative tasks and organized records to ensure operational efficiency.
• Handled inquiries from teachers and visitors professionally.

• Communicated with customers and handled product inquiries.
• Maintained organized sales data and customer follow-up records.
• Increased sales revenue by identifying and targeting high-potential accounts.

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• Degree Awarded with [Honors]
• Completed Coursework Virtual Assistant Training | ALX (Specialized training in digital tools and operations): , 2025