Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Esther Chidiebere Mark Nweke

Sales Specialist
Asaba,Nigeria
Esther Chidiebere Mark Nweke

Summary

Results-driven Senior Sales Specialist with knack for building strong client relationships and driving revenue growth. Leveraged negotiation skills to close high-value deals and expand market presence. Committed to fostering team collaboration and delivering tailored solutions for customer needs.

Driven professional with strong ability to build relationships and drive sales growth through strategic planning and persuasive communication. Demonstrates exceptional skills in negotiation and client management, seamlessly translating to Senior Sales Specialist role. Poised to deliver significant contributions and exceed targets in [Desired Position] role.

Offering strong communication and negotiation skills, with keen ability to build and maintain client relationships. Knowledgeable about market trends and sales strategies, with background in customer service and team collaboration. Ready to use and develop skills in sales techniques, client management, and strategic planning in [Desired Position] role.

Driven Senior Sales Specialist with knack for building strong client relationships and closing deals. Adept in strategic planning and persuasive communication, bringing wealth of experience from diverse sales environments. Poised to significantly boost revenue and drive growth for organisation.

Seasoned professional with focus on sales and business development. Possess ability to drive growth and revenue in competitive markets. Utilise strategic planning and relationship building to achieve business objectives.

Energetic student eager to offer reliable work ethic and history of success in customer service. Upbeat and resourceful team player with great communication skills. Driven to meet established quotas with strong commitment to sales and satisfaction.

Charismatic sales assistant skilled in assisting customers with merchandise purchases, returns and exchanges. Excellent command of POS operation and payment processing. Skilled multitasker with training in conflict resolution and service delivery.

Talented sales professional with proven experience exceeding targets in customer-focused roles. Developed new business through tactical prospecting, lead generation, and pitching. Adept at persuasive negotiation to build and retain profitable account bases.

Motivated sales assistant eager to support fast-paced retail operations. Keens sales skills supported by personable communication and rapport building.

Upbeat Sales Specialist skilled in monitoring sales floor cleanliness and merchandising needs. Verifies promotional signage and assists customers with product selection and locations. Uses active listening and store training to drive sales and support customer satisfaction.

Organised and adaptable person with strong communication, persuasion and multitasking abilities. Delivers high levels of product and service sales through knowledgeable and consistent customer advice. Proactive in prospecting for new customers and addressing customer requirements.

Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.

Highly-motivated [Job Title] using strategic selling abilities to consistently exceed targets. Maximised client loyalty through faultless service and expert account management. Converted leads through persuasive pitching to close profitable sales.

Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.

Focused [Job Title] with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

15
years of professional experience

Work History

Banana hotel and suite
Doha , Qater

Senior sales specialist
04.2014 - Current

Job overview

  • Managed client relationships, fostering long-term partnership and loyalty.
  • Leveraged social media platforms for brand promotion and prospecting activities.
  • Identified potential leads by conducting detailed market research.
  • Developed new business partnerships for increased market share.
  • Streamlined sales processes for improved efficiency and performance.
  • Conducted regular team meetings to discuss targets, strategies, and progress.
  • Organised industry events to facilitate networking opportunities.
  • Expanded company's reach into new markets through strategic planning and execution.
  • Resolved customer complaints effectively, ensuring repeat business and referrals.
  • Negotiated contracts with key clients to secure lucrative deals.
  • Established a strong professional network within the industry for lead generation opportunities.
  • Consolidated customer data, enabling more targeted marketing efforts.
  • Delivered excellent after-sales service to retain existing clientele.
  • Achieved regional sales targets with effective product presentation techniques.
  • Created persuasive sales presentations that consistently won over potential clients.
  • Boosted team morale with regular training sessions and motivational talks.
  • Increased customer satisfaction by developing personalised sales strategies.
  • Handled high-value accounts, ensuring maximum profitability for the firm.
  • Coordinated cross-departmental initiatives to enhance overall business performance.
  • Maintained up-to-date knowledge of competitor activities through thorough market analysis.
  • Negotiated contract renewals to preserve valuable business relationships and create lasting benefits.
  • Grew existing client spending by upselling additional services to bespoke needs.
  • Analysed sales team performance and scheduled training and refresher courses.
  • Abided by safety and health policies, regulatory compliance and product handling procedures.
  • Exceeded monthly revenue targets through managing and maintaining high-value clients.
  • Managed supplier and vendor networks for consistent merchandise flow.
  • Led sales floor tours and made appropriate product recommendations to patrons.
  • Displayed merchandise in prominent locations within stores to promote sales.
  • Carried out inventory management and new stock requisition to meet customer expectations.
  • Harnessed new business opportunities through strategic networking.
  • Built complex business solutions tailored to meet individual client needs.
  • Understood warranties and facilitated faulty merchandise returns to store.
  • Trained and educated new staff in sales techniques and product knowledge.
  • Cold called prospective clients to secure in-person appointments and pitches.
  • Created unique selling proposition reports and analyses for presenting to management.
  • Partnered with marketing teams to develop product pitches for boosting sales.
  • Tracked competitions, current market and consumer buying trends to develop marketing plans and strategies.

Abu Dhabi Shopping Mall
Abu Dhabi , UAE

Sales assistant
12.2009 - 05.2014

Job overview

  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Demonstrated products effectively leading to increased sales conversions.
  • Trained new staff members, fostering a supportive working environment.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Improved customer service by efficiently handling queries and complaints.
  • Built strong relationships with regular customers for repeat business.
  • Offered personalised shopping advice to enhance customer experiences.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Utilised excellent communication skills to provide detailed product information.
  • Collaborated effectively with team members to meet sales targets.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Assisted customers with product selection for optimal satisfaction.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Followed company procedures and guidelines for smooth retail operations.
  • Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Maintained accurate records to track cash handling activities.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Built lasting relationships with clients through customer service interactions.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Monitored and reported suspicious activity to security officer to avoid theft.
  • Collaborated with sales managers to meet target quotas.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Informed customers regarding promos and warranty services to increase sales.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
  • Assisted customers in locating specific items to boost satisfaction.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
  • Processed returned or exchanged items and provided refunds to customers.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Packed and wrapped gifts with decorative details to match customer preferences.
  • Helped customers obtain specialised help for refunds and exchanges.
  • Requested and checked customer IDs at checkout for age-restricted products.
  • Organised displays to promote inventory and encourage customer purchases.
  • Prepared orders for customers with wrapped, bagged and boxed items.
  • Explained establishment policies to customers and offered advice on selections.
  • Tagged products quickly and accurately with price tags and stickers.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.
  • Displayed wares in temporary structures at markets to attract new customers.
  • Inspected products for damages and expiry dates before processing refunds.
  • Prepared invoices for customers with large orders or special sales types.
  • Managed customer lines for minimum wait times and high satisfaction.
  • Built rapport with new and existing customers to boost client retention.
  • Promoted customer loyalty scheme at checkout.
  • Carried out active selling from initial customer greeting.
  • Designed visually pleasing in-store and window displays to increase footfall.
  • Demonstrated product usage and features to customers.
  • Accepted card, cash and cheque payments in POS register system.
  • Totalled bills using maths skills and maintained accurate till count.
  • Boosted product sales by offering selection guidance to customers.
  • Identified discrepancies in stocks through regular inventory management.

Education

St John Academy School
Victoria lnland

Higher National Diploma from Sales and Marketing
08.2008

Skills

Target achievement

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Accomplishments

  • Supervised team responsible for executing well on projects, leading to [Number]% increased revenue.
  • Upsold additional products, increasing monthly revenue [Number]%
  • Documented and resolved [Issue], contributing to [Result].
  • Collaborated with team of [Number] in development of [Project name].
  • Implemented [Type] process, streamlining work and increasing efficiency [Number]%

Timeline

Senior sales specialist

Banana hotel and suite
04.2014 - Current

Sales assistant

Abu Dhabi Shopping Mall
12.2009 - 05.2014

St John Academy School

Higher National Diploma from Sales and Marketing

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Esther Chidiebere Mark Nweke Sales Specialist