Esther Anyalewa Agwasim
Lagos
Summary
Detail-oriented Personal Assistant with a strong background in executive support, scheduling, and travel coordination. Recognized for successfully enhancing office efficiency through effective communication and meticulous management of confidential information. Committed to improving workplace productivity while maintaining high standards of reliability and organization.
Overview
10
10
years of professional experience
Work History
Personal Assistant
Indigo Ore Nigeria Ltd
Lagos
01.2023 - Current
- Managed executive schedules, meetings, and daily activities.
- Coordinated travel arrangements, ensuring seamless logistics for flights, transportation, and accommodation.
- Managed confidential files and handled sensitive documents, safeguarding privacy and ensuring compliance.
- Compiled weekly progress reports and conducted administrative research, providing executives with timely insights for decision-making.
- Scanned documents and maintained digital filing systems.
- Managed office supply inventory and fulfilled orders.
Phlebotomist (Intern/Volunteer)
The Lord's Chosen Mission Hospital
Lagos
10.2024 - 12.2024
- Identified patients accurately and performed venipuncture and capillary collection to ensure effective sample retrieval.
- Processed blood samples and maintained accurate patient documentation to support timely diagnostics.
- Ensured confidentiality and proper disposal of contaminated supplies to uphold safety standards.
- Adhered to safety regulations mandated by Occupational Safety and Health Administration (OSHA).
Certificate Nursing Assistant (Intern/Volunteer)
Bethesda Hospital
Lagos
01.2024 - 12.2024
- Supported nurses and doctors in delivering high-quality patient care in fast-paced hospital wards.
- Monitored and recorded vital signs, including blood pressure, temperature, and respiratory rate.
- Provided support for patients' daily living activities such as bathing, dressing, feeding, and mobility.
- Ensured strict adherence to infection control procedures.
- Engaged with patients' families to provide emotional support and ensure clear communication about patient needs.
Supervisor/Personal Service Representative
Starview Palace Hotel
Abuja
01.2020 - 12.2022
- Managed daily operations, overseeing sales accounting and conducting employee performance evaluations to drive team accountability.
- Recruited, trained, and mentored staff to strengthen team capabilities and improve service quality.
- Developed and implemented operational policies that improved efficiency.
- Provided feedback and tracked progress on multiple projects to ensure alignment with organizational goals.
- Ensured compliance with workplace safety regulations to promote a safe environment.
Teacher
Pkay College
Lagos
01.2019 - 01.2020
- Organized parent conferences to strengthen home-school connections and provided individualized instruction to address diverse learning needs.
- Assessed student performance and provided constructive feedback to enhance learning outcomes.
- Maintained safe learning environment and supervised student activities to promote student engagement and well-being.
- Designed and implemented educational field trips and hands-on learning projects.
Receptionist/Sales Manager
Mp Colors
Abuja
01.2017 - 01.2019
- Managed sales department operations and supervised staff.
- Analyzed customer data to inform development of strategic sales plans that aligned with market trends.
- Developed pricing strategies and delivered monthly sales reports to management, highlighting key insights for decision-making.
- Collaborated with marketing team to design promotional materials that enhanced brand visibility.
Telemarketer
VIP Express Tourism Ltd
Abuja
01.2016 - 01.2017
- Handled high-volume telemarketing, addressing customer inquiries to enhance satisfaction.
- Built customer relationships through active listening and persuasive communication.
- Managed and updated customer information and sales records to maintain data accuracy.
- Conducted daily cold calling and outreach to generate leads for sales pipelines.
Education
Certificate of Participation (Data Analysis Elementary Level) - Data Analysis
Idealnovate
Online 10-2025
Diploma Certificate - CPR, AED, and First Aid
Alison (The CPD Certification Service)
Online03-2025
Diploma Certificate - Certificate Nursing Assistant
London TILCareer Institute
Lagos, Nigeria campus 01-2025
Diploma Certificate - Phlebotomy
London Professional Training Centre, Lagos Centre
Lagos09-2024
Bachelor of Science - Information Technology
Mahatma Ghandi University
Ghana10-2016
West Africa Senior School Certificate - Secondary education
Latmos Comprehensive College
Lagos07-2010
Junior Certificate Examination - Junior Secondary education
Nigeria Turkish International College
Abuja05-2007
Skills
- Administrative support
- Project coordination
- Meeting organization
- Onboarding support
- Invoice processing
- Call screening
- Microsoft Office Suite proficiency
- File management
- Office safety protocols
- Client relations
- Confidentiality and discretion
- Team communication
- Business writing
Languages
- 5,C1
- English
CERTIFICATIONS
- First Aid & CPR Certified, Alison (The CPD Certification Service)
- Nursing Assistant Certificate, London TILCareer Institute
- Phlebotomy Certificate, London Professional Training Centre
Timeline
Phlebotomist (Intern/Volunteer)
The Lord's Chosen Mission Hospital
10.2024 - 12.2024
Certificate Nursing Assistant (Intern/Volunteer)
Bethesda Hospital
01.2024 - 12.2024
Personal Assistant
Indigo Ore Nigeria Ltd
01.2023 - Current
Supervisor/Personal Service Representative
Starview Palace Hotel
01.2020 - 12.2022
Teacher
Pkay College
01.2019 - 01.2020
Receptionist/Sales Manager
Mp Colors
01.2017 - 01.2019
Telemarketer
VIP Express Tourism Ltd
01.2016 - 01.2017
Certificate of Participation (Data Analysis Elementary Level) - Data Analysis
Idealnovate
Diploma Certificate - CPR, AED, and First Aid
Alison (The CPD Certification Service)
Diploma Certificate - Certificate Nursing Assistant
London TILCareer Institute
Diploma Certificate - Phlebotomy
London Professional Training Centre, Lagos Centre
Bachelor of Science - Information Technology
Mahatma Ghandi University
West Africa Senior School Certificate - Secondary education
Latmos Comprehensive College
Junior Certificate Examination - Junior Secondary education
Nigeria Turkish International College