Experienced receptionist skilled in streamlining operations, enhancing clients satisfaction, and improving efficiency. Adept at handling high-volume environments with strong communication and costumer service skills.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work history
Secretary
EL Duke International Company Ltd.
Sapele, Delta state.
11.2025 - 06.2026
Welcomed visitors and clients, answered inquiries, and directed calls to ensure smooth communication.
Scheduled site inspections and provided initial details about available properties to prospective clients, facilitating informed decisions.
Increased sales and visibility by 10% via social media platforms
Front Desk Receptionist
Biomed Medical Diagnostic Center
Sapele, Delta State
09.2023 - 11.2025
Handled over 20 clients calls daily efficiently and professionally.
Scheduled, rescheduled, and cancelled appointments for patients, ensuring timely access to necessary tests and services.
Processed patient payments and verified insurance information, contributing to accurate billing and financial reconciliation at front desk.
Maintained accurate electronic health records (EHR) by creating and updating patient records, ensuring alignment of results and physician notes for streamlined patient care.
Assistant Lab Technologist as a Corper
Plateau State University, Bokkos - NYSC
Bokkos, Plateau State
04.2021 - 03.2022
Streamlined laboratory protocols, resulting in faster turnaround times.
Maintained Laboratory equipment and preparation of reagents.
Supported students in their weekly laboratory practical sessions to enhance their understanding of concepts, and assisted in marking and compilation of students’ results.
Intern
Alpha-Cos Medical Diagnostic Services
Warri, Delta State
04.2019 - 10.2019
Assisted in collection of diverse samples and specimens from patients to facilitate accurate testing.
Conducted routine maintenance and cleaning of laboratory equipment to ensure optimal performance.
Recorded patients' initials in laboratory files to ensure precise identification and traceability.