Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Esther Ugwulegwu

Ukehe Enugu

Summary

Proven Administrative Assistant at National Health Insurance Authority, adept in Microsoft Excel and fostering client relations. Excelled in maintaining confidentiality and streamlining office operations, significantly enhancing workflow efficiency. Demonstrated ability to manage sensitive documents and represent senior staff, showcasing exceptional organizational and interpersonal skills with over ten years experience in the field.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Administrative Assistant

National Health Insurance Authority
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Confidential Secretary

National Health Insurance Authority
03.2014 - Current

Assisting branch head to ensure that the branch is working effectively

• taking, reading, preparing office meeting and other meetings with stakeholders.

• filling official confidential documents

•Receiving visitors especially in absence of office assistant.

• Management all the correspondence of the office

•Receiving mails hard copy and soft copies via email of the office

. • Represent the Coordinator as at when necessary.

• Joining to work with team of staff, both internal and filed work.


Education

M.Ed - Faculty of Education

Enugu State University of Science And Technology
Enugu Nigeria
06.2022

Bachelor Of Education - Educational Management Economics

Enugu University of Science And Technology
Enugu Nigeria
12.2016

Higher National Deploma - Office Technology And Management

Institute of Management And Technology Enugu
Enugu Nigeria
12.2012

National Deploma - Office Technology And Management

Akanu Ibaim Federal Polytechnic Uwana Afikpo
Enugu
12.2009

National Examination Council - NECO

Girls Secondary School Ukehe
Enugu Nigeria
06.2002

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Dos
  • Corel draw
  • Power point
  • Customer and client relations
  • Filing

Certification

  • ND and Higher National Deploma ; Master in Educational Management and additional certification as an administrative professional is a plus.
  • Proven experience as a Confidential Secretary or equivalent administrative role, preferably in a corporate setting.
  • Strong knowledge of office procedures and basic accounting principles while working closely with my office accountant.
  • Computer Training Certificate

IELTS academics Band 5.0

Timeline

Confidential Secretary

National Health Insurance Authority
03.2014 - Current

Administrative Assistant

National Health Insurance Authority

M.Ed - Faculty of Education

Enugu State University of Science And Technology

Bachelor Of Education - Educational Management Economics

Enugu University of Science And Technology

Higher National Deploma - Office Technology And Management

Institute of Management And Technology Enugu

National Deploma - Office Technology And Management

Akanu Ibaim Federal Polytechnic Uwana Afikpo

National Examination Council - NECO

Girls Secondary School Ukehe
Esther Ugwulegwu