Dedicated customer service representative with strong transaction processing and record-keeping skills. Proven ability to enhance customer satisfaction through effective feedback documentation and product knowledge.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Timeless stores, Akwa Ibom
Akwa Ibom
01.2025 - 01.2026
Assisted customers with inquiries and product information, enhancing customer satisfaction.
Answered customer inquiries and provided accurate information regarding products and services.
Processed transactions accurately using point-of-sale systems.
Documented customer feedback to inform service improvements and enhance customer experience.
Maintained detailed records of customer interactions, transactions, and comments to support service continuity.