Esther Ayomide Oluwatayo
Ajah,Lagos state
Summary
Seeking for a success driven Organization that believe in achieving its goal through teamwork and conducive working environment for the staffs to bring out the best in them. and also perform training activities that will increase the productivity of the organization.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
4042
4042
years of post-secondary education
1
1
Certification
Work History
Executive Lounge Attendant
Access bank
Lagos, NG
04.2025 - Current
- Greeted and welcomed guests to the executive lounge with professionalism.
- Managed lounge inventory, ensuring supplies were stocked and organized.
- Prepared and served beverages and snacks to guests efficiently.
Contact Centre Agent
United Bank of Africa
Lagos , NG
06.2024 - Current
- Attend to customer's complaint via phone calls.
- Make sure customer is satisfied at all cost.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
Human Resources Manager (Intern)
Food City Eatery
Ikotun, NG
01.2020 - 01.2021
- Assisted in recruiting and onboarding new staff members for various positions.
Education
Ordinary National Diploma - Business Administration and Management
FEDERAL POLYTECHNIC ADO-EKITI
Ado-Ekiti, EkitiHigher National Diploma - Business Administration and Management
FEDERAL POLYTECHNIC ADO-EKITI
Ado-Ekiti, EkitiSkills
- Good Communication skills
- Ability to work as an individual and a team member
- Good interpersonal skills
- Strong background in accounting operations
- Computer Literate
- Customer Experience
- Complaint resolution
- Guest services
- Attention to detail
- Problem solving
- Exceptional customer service
Certification
R C F Fed poly Ado, Member
State Of Origin
Ekiti state
Personal Information
- Date of Birth: 11/05/01
- Gender: Female
- Nationality: Nigerian
- Marital Status: Single
- Place of Birth: Lagos
References
- KOMOLAFE IMOLEAYO, Banker, Access Bank Plc, 14/15 Access tower, Oniru, V.I, Lagos, Lagos, 07051352360
- DEDEIGBO OLANIPEKUN OLAMIDE, Front Desk Officer, Accessible Publishers LTD, 16, New Court Road, Old Gbagi, Ibadan, Oyo, 08102283651
Hobbies and Interests
- Reading
- Traveling
- Cooking
Languages
- English
- Yoruba
Local Government Area
Ikere LGA
Club And Society
National Association of Business Administration and Management Students, 2018
Languages
English
First Language
Timeline
Executive Lounge Attendant
Access bank
04.2025 - Current
Contact Centre Agent
United Bank of Africa
06.2024 - Current
Human Resources Manager (Intern)
Food City Eatery
01.2020 - 01.2021
Ordinary National Diploma - Business Administration and Management
FEDERAL POLYTECHNIC ADO-EKITI
Higher National Diploma - Business Administration and Management
FEDERAL POLYTECHNIC ADO-EKITI