Esther Adeola Ogunbanjo
Lagos,Lagos
Summary
Dynamic Agricultural Engineering Graduate with administrative and business development skills. Seeks an organization where I can leverage my skills and contribute to the company's success while developing my professional expertise. Look forward to taking on new responsibilities and building a long-term career with a forward-thinking company. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Language
Work History
Business Relationship Manager
Moniepoint Microfinance Bank
01.2024 - Current
- Evaluated the level of customer satisfaction through conduct of surveys and initiate corrective measures to address issues observed
- Spearheaded client acquisition strategies, resulting in a 25% increase in customer base and exceeding quarterly sales targets
- Developed and maintained strong relationships with key clients, leading to a 15% boost in repeat business and customer loyalty
- Conducted market research to identify new business opportunities and competitive threats, which informed strategic decision-making and market improvements
- Collaborated with cross-functional teams to implement sales campaigns, driving a 20% growth in revenue
- Executed sales for all consumer banking products of the bank and managed the issuance of customers monthly account statement
- Monitored standardization in customer service delivery across branches especially retail customers to ensure consistency of service
Instructor(NYSC)
STEMLAB Africa
01.2024 - 10.2024
- Supported management through strategic input on project analysis and reporting
- Trained students how to develop science, engineering and mathematics skills by using technology to create, collaborate and complete projects such as vacuum cleaner, table lamp, hydraulic scissors lift as well as coding and robotics
- Provided executive administrative support to the management and liaised with other employees on internal and external activities
- Worked closely with the Proprietor and the management in strategic planning, budgeting and collation of technical reports
Intern
First Pension Custodian
01.2020 - 11.2020
- Assisted in preparing and converting tellers of different PFA into excel sheets with great accuracy
- Collaborated with different departments, including contributions, admin, settlements, business development, finance and I.C.T
- Acquired a strong understanding of how the pension industry operates, settle transactions and undertake activities relating to the administration including safety protocols, industry standards, and best practices, enhancing my technical and professional competencies in the financial sector
- Ensured proper recording of financial transactions, prepared annual reports and work plans for the organization
Education
Higher National Diploma - Agricultural And Bio Environmental Engineering
Lagos State Polytechnic
Ikorodu, Lagos state12.2022
National Diploma - Agricultural And Bio Environmental Engineering
Lagos State Polytechnic
Ikorodu, Lagos state08.2019
Skills
Administration
Timeline
Business Relationship Manager
Moniepoint Microfinance Bank
01.2024 - Current
Instructor(NYSC)
STEMLAB Africa
01.2024 - 10.2024
Intern
First Pension Custodian
01.2020 - 11.2020
Higher National Diploma - Agricultural And Bio Environmental Engineering
Lagos State Polytechnic
National Diploma - Agricultural And Bio Environmental Engineering
Lagos State Polytechnic
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