Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
Generic

ESEKHAIGBE PETER

Engineer/Customer Care Rep
Lagos,RI

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the Telecommunication industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

8
8
years of professional experience
11
11
years of post-secondary education
1
1
Certification

Work History

Customer Care Representative

MTN NIGERIA
Warri, Delta
01.2019 - Current

Representing the Company before the Customers helping the customers with information they may require concerning the brand as well as solving customers’ complaints.

Administrator/Media Personnel

Divine Fortune Assembly International.
Yenagoa, Bayelsa
01.2015 - 01.2019

Smooth running of the Church administrative works which includes providing necessary support to the Pastor and to all functional units and departments within the Ministry, processing, saving and providing necessary documents when needed, also ensuring proper follow up of members to make sure everyone is properly accounted for at all times. Proper management of our Social media Platforms.

National Youth Service Corp

Michael & Cecilia Ibru Foundation, Ughelli, Delta State. National Youth Service Corps.
Ughelli, Delta
11.2013 - 10.2014

Maintenance of all electrical machines in the company,

Resolving of all electrical power faults

Monitoring the usage of electrical machines within the complex.

Student Intern.

Total E&P, Port-Harcourt, Rivers State.
Port Harcourt, Rivers
09.2011 - 02.2012

Maintenance of all Electrical devices and machines on the on shore rig site, this includes corrective and preventive maintenance.

Education

Secondary School Certificate -

Airforce Secondary School
Port Harcourt
09.2000 - 06.2006

B.Eng - Electrical/Electronics Engineering

University of Port Harcourt
Port Harcourt
09.2007 - 11.2012

Institute of Safety Professionals of Nigeria
02.2020 - 02.2020

HSE Level 3 Supervision -

Institute of Safety Professionals of Nigeria
02.2020 - 02.2020

Skills

    Excellent Communication

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Accomplishments

  • Achieved successful exchange of all old MTN Hynet devices for the new Hynetflex router by completing the documentation of all hynetflex received and new ones given out with accuracy and efficiency.
  • Used goggle forms to develop a good reporting system for my organization.

Certification

[Health Safety and Environment]

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Institute of Safety Professionals of Nigeria
02.2020 - 02.2020

HSE Level 3 Supervision -

Institute of Safety Professionals of Nigeria
02.2020 - 02.2020

[Health Safety and Environment]

02-2020

Customer Care Representative

MTN NIGERIA
01.2019 - Current

Administrator/Media Personnel

Divine Fortune Assembly International.
01.2015 - 01.2019

National Youth Service Corp

Michael & Cecilia Ibru Foundation, Ughelli, Delta State. National Youth Service Corps.
11.2013 - 10.2014

Student Intern.

Total E&P, Port-Harcourt, Rivers State.
09.2011 - 02.2012

B.Eng - Electrical/Electronics Engineering

University of Port Harcourt
09.2007 - 11.2012

Secondary School Certificate -

Airforce Secondary School
09.2000 - 06.2006
ESEKHAIGBE PETEREngineer/Customer Care Rep