ESE OBANOVWE
ACCOUTING
7,Ephraim Olujimi Close, Alasia Ojo ,Lagos
Summary
Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 3 years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Account Relationship Manager
First City Monument Bank
Ojo, Lagos
09.2017 - Current
- Educated customers about Product or Service options and processed purchases.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Supported end-to-end credit management process, submitted complete loan documentation and supported credit originations for credit compliance.
- Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.
Accountant
Golden Palms Resort
Otukpo , Benue
05.2016 - 06.2018
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and all types of cash and banking reconciliations.
- Strengthened financial management processes to bring errors to near-zero in reporting, payroll administration and general bookkeeping.
- Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Reconciled accounts and reviewed all materials, including surplus, income, expense data, net worth and assets.
- Managed entire accounting cycle including gathering information, preparing documents, finalizing reports and closing books.
- Partnered with auditors on annual audits and realized compliance with governmental tax guidelines.
Education
Bachelor of Science - Accounting
Madonna University,Okija
Okija, Anambra State 10.2011 - 08.2015
Skills
Service support
Banking
Written and verbal communication
Sales expertise
Customer portfolio management
Loans
Product knowledge
Financial services
Accomplishments
- Supervised team of 20 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Account Relationship Manager
First City Monument Bank
09.2017 - Current
Accountant
Golden Palms Resort
05.2016 - 06.2018
Bachelor of Science - Accounting
Madonna University,Okija
10.2011 - 08.2015