Erica Maio Carlos
Luanda
Summary
Dynamic human resources professional with more than 10 years expertise in providing advice and guidance on human resources topics and needs. Committed to supporting recruiting as well as developing, engaging, and retaining talented staff. Sophisticated in communicating and collaborating effectively by relying on excellent interpersonal skills, outstanding customer service and solid expertise in human resources management. Adaptable Human Resource Team Lead with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
13
13
years of professional experience
Work History
HR Team Leader -HR Ops Service Delivery
GE Vernova International LLC- Sucursal em Angola
Luanda, Angola
04.2017 - Current
- Provide dedicated guidance and coaching to multiple managers and employees with specific focus on employee advocacy/engagement, HR fundamentals and process training, employee relations management, performance management, career development, talent assessment, acquisition and retention and workplace investigations as appropriate
- Provide employees and managers with an available first point of contact for questions and guidance on fundamental HR topics, issues and escalates concerns
- Partner with HRM& HR Business Partners to execute business-specific HR strategies
- Ensure that all employee relations issues are properly identified, reported, investigated, and resolved
- Provide advice and counsel to managers and employees to ensure consistent application and integration of policies, procedures, and practices at 100% compliance to promote an ethical and compliant work environment
- Lead key HR processes including compensation and compliance
- Assist with other HR special projects or initiatives as needed
- Maintain and protect confidential data with utmost scrutiny, judgment, and care
- Responsible for timely and accurate execution of onboarding, employee life cycle changes, off boarding in accordance with the Company's internal compliance requirements and local legislation
- Benefit Administration: ensure that all employees are enrolled in the local benefit program/ Centrally track employee benefit claims & work with vendor for timely processing
- Provide payroll support if needed and work with payroll team to ensure accurate processing of the payroll
- Employee personal file management as per local labor law & company requirements
- Preparation Employment Contracts and general letters (e.g.: confirmation of employment)
- Track utilization of annual leave and respond to customer inquiries and provide the leave balance report for accrual to the management team
- Work with 3rd party vendors and outsourced services to ensure delivery of services and payments on time
- Responsible for ensuring and implementing existing policies at the Company
- Ensure control of the Company's legal documents
- Management of projects to affirm the Company's Culture at the HSE level
- Control and Execution of Legal requirements in terms of Immigration & HR process (Nationals & Expatriate contracts targeted by the Ministry (MAPTESS), Vacation Maps, RENT certificate and Individual processes)
- Support Immigration Process: Co-ordinate document pick up & submission to various government institutions/vendors/agents
- Ensure on time response and execution to all application to LOI request for Visa
- Work with company visa agent and ensure that all data is complete when delivered to agent for submission to the relevant Ministry for review and approval
- Partner with internal and external stakeholders to ensure flawless execution of all immigration related processes
- Management of employees' annual medical examinations as per the Low
HR Operation Specialist
GE Oil &Gas, Angola Lda
06.2014 - 03.2017
- Same scope of work but on a different business
- Salary processing in collaboration with the outsourced company
- Control and Management of medical examinations of employees in offshore
Human Resources Coordinator
Progest (Inspection, Projects, Consulting and Management)
10.2011 - 06.2014
- Responsible for the Company's internal and external communication
- Management of the Online Application Portal and screening of Curriculum according to the needs of the different areas of the Company
- Reception, selection, and interview of selected candidates
- Preparation of Employment Contracts and Control
- Management of the reception and integration processes for new employees
- Monitoring of labor relations, elaboration of Disciplinary Proceedings, Mutual Agreements, Resignation Letters and Work Certificates
- Control of employees request on the intranet
- Control of employees Attendance and Vacations
- Development and elaboration of Career Management Plans and Human Capital appreciation Policies in collaboration with PWC
- Monitoring of compensation and benefits policies
- Collaboration in the identification of training needs in different areas
- Monitoring and preparation of training plans
- Effective Personnel Management (Registration with MAPESS, INSS and Insurance companies)
- Responsible for handling processes to obtain Work Visas or Renewing
Education
MBA - Human Resource Management
International Business School
Luanda, Angola05.2015
Bachelor's Degree - human resources management
Est Marne-la-Valée
Paris, FranceBachelor's degree - Constitutional Law and Political Sciences
Mohammed V University
Skills
- HR compliance and legal knowledge
- HR Information Systems
- Conflict resolution
- Teamwork
- Adaptability
- Problem-solving
- Time management
- Internal communications
- Employee engagement
- Onboarding and orientation
- Employee assistance programs
- Dispute mediation
- Vendor relationship management
- HR policies development
- Job descriptions creation
- Employee relations management
- Employment law
- Team player
- Benefits administration
- Project management
- File and records management
- Pre-employment screening
- Benefits administrator
- Contract negotiation
Languages
- Portuguese, C2
- French, C2
- English, C1
References
- Ussene R Nunes, 924078818
- Edgar Kalu, 926371727
- Neide Teixeira, 923339274
Customsection
- Labor Law compliance
- Policy implementation
- Planning and Management of Plans and Career Management
- Master Coaching
- Business High Performance
- Mindfulness
- Public Speaker
Personal Information
- ID Number: 000583097ME037
- Nationality: Angolan
- Marital Status: Married
Languages
Portuguese
First Language
English
Advanced (C1)
C1
French
Proficient (C2)
C2
Timeline
HR Team Leader -HR Ops Service Delivery
GE Vernova International LLC- Sucursal em Angola
04.2017 - Current
HR Operation Specialist
GE Oil &Gas, Angola Lda
06.2014 - 03.2017
Human Resources Coordinator
Progest (Inspection, Projects, Consulting and Management)
10.2011 - 06.2014
MBA - Human Resource Management
International Business School
Bachelor's Degree - human resources management
Est Marne-la-Valée
Bachelor's degree - Constitutional Law and Political Sciences
Mohammed V University