Enobong Eta
Abuja,FCT
Summary
A Results-driven Driven Business Partner, boosting business success with continuous process Improvement across Business units with a new emphasis on Training, Consulting, and Project Management. An Experienced Manager with Change as depicted through various Business environments and sectors. I am a highly driven professional with an MBA Degree and a Specialization in doing business around the world. A certificate in Global Business with 30 months in E-Commerce Wholesale and Logistics. Furthermore, additional 4 years of experience in Management Consulting, Marketing, Client Acquisition, Reconciliation, and technology Operations as well as over 10 years in Financial Services possessing competencies in Banking Business Development, Retail & Relationship Banking, and Banking Operations
Overview
22
22
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Business Partner- Abuja Territory
The GTC Group
Abuja, Federal Capital Territory
03.2024 - Current
- Business development of Professional Training in Energy, IT, Leadership, Management Skills, Finance, Human Resources, Public Governance Skills, Compliance and Transparency, PR and Marketing, Women in Senior Management as well as customized courses in the Abuja territory
- Working with training managers and officers to determine the knowledge gap of their employees
- Propose suitable intervention and manage the total delegate experience, ensuring delegates are matched to courses to develop their identified gaps while also ensuring GTC remained profitable
- Management of existing accounts for improved profitability
- Sales strategy.
General Manager
Grandex Nigeria Limited
Abuja, Federal Capital Territory
06.2021 - 02.2024
- I was tasked with Warehouse Wholesale and Logistics, Distribution, Bakery, and Party Station- providing goods in Bulk to Individuals and Retailers at affordable prices In a conducive environment
- Monitored team member recruitment, and performance, conducting evaluations and recommending promotions as well as scheduling shifts, and training to improve labor costs and drive productivity
- Verify Compliance with guidelines for safety, loss prevention, and cash-handling procedures, Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Scheduled regular team meetings to discuss business updates, issues, and recommendations and Implemented effective customer service procedures to encourage positive feedback.
- Worked with the finance team to manage and streamline accounts payable, accounts receivable, and payroll processes while overseeing monthly Profit & Loss (P&L) statements to generate improvements
- Manage daily operations and monitor activities to guarantee compliance with SOPs and safety regulations, collaboration, and process improvements
- Built relationships with vendors and monitored the supply chain to spot and correct deficiencies.
- Managed high-performing teams to deliver quality customer service, Scheduled regular team meetings to discuss business updates, issues, and recommendations. and stabilise profits.
- Tracked KPIs to drive profitability and target delivery.
Management Consultant
The Light Maritime Limited
Abuja, Federal Capital Territory
08.2016 - 05.2022
- Strategic partnership with NEXIM Bank through its Special Purpose Vehicle Sealink Limited with a mandate to provide logistics to people, goods, and services along the West and Central African coast
- I was a member of the team's driving force in setting up the company's budget, land-based recruitment, and International and banking liaison, especially with NEXIM and AFREXIM Banks as well as working with regulatory bodies such as FEWACCI, NIMASA, NPA, NIWA as well as off-takers, such as The Dangote Group, Nigerian Exporters Group, The MAN Export Group
- Applied business and technical knowledge to recommend and implement leading practices and changes
- Analyzed data gathered and developed solutions or alternative methods for proceeding
- Defined and clarified short-term and long-term strategic goals to meet business objectives by conducting feasibility studies and decision-making processes.
Associate Director
Trestle Global Resources Limited
Lagos, Federal Capital Territory
07.2012 - 07.2016
- Head, Business Development Manager for a Services and Support Company, we represented foreign training company (The GTCGroup) by sourcing for clients in the corporate sector to engage their soft skills in their chosen field or faculty
- We also provide services to clients while they focus on their core functions and set up the framework for foreign companies investing in Nigeria to carry out operations and support
- Developed business plan and consolidated data through metrics and reports to monitor and achieve trackable targets
- Identified opportunities to drive performance improvements to propel productivity and overall customer satisfaction
- Built strong working relationships at organizational levels, establishing trust and credibility with staff and leadership.
- Facilitated negotiation processes with external vendors and business partners.
- Coordinated with senior management to communicate and execute strategic directives, Supervised clerical staff to monitor program and operational units' administrative success
Branch Manager and Various Banking Positions
Stanbic IBTC Bank
Lagos, Lekki
01.2002 - 06.2012
- Head of a SBU that broke even within 9 months of inception as well as turning around comatose branches to profit status with a key flair in sales management, Relationship Management, functional integration, cost, risk, and people management
- Head of various Branch Strategic Operational Units while working as Branch Operations Manager, Asset/ ATM Custodian, Enquirers/Customer Service Representative, Branch Treasury Operations, and Tellering
- Used coaching and performance strategies to improve the team on new financial products, upselling, and cross-selling techniques to build successful environments, coaching, and development to close employee skills and knowledge gaps
- Led regular meetings to share new information, update policies, and outline objectives to staff and achieve branch targets
- Followed information management strategies and monitored employee activities to protect customer information and business assets from loss and theft
- Recruited, hired, and trained personnel to grow business books, while implementing customized coaching and development plans to close employee knowledge and skill gaps
- Implemented asset custody and process control for loan collateral and securities to secure loans.
Education
Certificate - Global Business
Nexford University
Washington, DC 10.2019 - 12.2019
MBA - Doing Business across the World
Nexford University
Washington, DC 09.2019 - 02.2021
Skills
- Customer Relationship Management
- Business Relationship Management
- Business Development Consultancy
- Business Administration
- Warehouse Operations and Management
- Leadership and Delegation
- Microsoft Office
- Communication and Organizational skills
- Virtual Assistant Skills
Certification
- Virtual Assistant Skills Training Banking Operations
- Project Management Basics for Non-Project Managers
- Unlock your Potential : Landing a Job in Tech and Building a Remote Career
- Professional Diploma in CRM Platform Management (Sales, Service, Marketing and Business Management with CRM Platforms)
- Digital Transformation for Sustainable Development Navigating Global Remote work
Additional Information
Year on Year growth of Balance sheet and Profit of over 165% during my tenure at Grandex Nigeria Limited. Improved Staff Welfare, reduced staff turnover, Increased Wholesale Clientele from 27 to 143. In addition, Risk Management were inculcated into the Organization in terms of Logistics and its uncertainties.Was part of the success Team that brought about Improvement in Internal Marine and Logistics Services within Nigeria while collaborating with NEXIM Bank.Managed and improved Client relationship and New Business for International Clients on arrival in Nigeria especially in terms of Government Documentation and Residential offeringsManaged and Broke even within 9 months of inception of a new Banking Branch. Great excellence achieved in Banking Operations as I headed the team that had an operational compliance level of over 82%
Custom
Completed
Personal Information
- Industry: Banking & Finance, Business Operations, Logistic Support, Management, Marketing, Other, Project Management, Sales
- Date of birth: 04/28/76
Affiliations
- Peer-to-Peer Mentor Program Leadership Honor Society (NSLS), Organic Farming.
Accomplishments
Year-on-year growth of Balance sheet and Profit of over 165% during my tenure at Grandex Nigeria Limited. Improved Staff Welfare and reduced staff turnover, Increased Wholesale Clientele from 27 to 143. In addition, Risk Management was inculcated into the Organization concerning Logistics and its uncertainties. I was a part of the success Team that brought about Improvement in Internal Marine and Logistics Services within Nigeria while collaborating with NEXIM Bank. My team managed and improved Client relationship and New Business for International Clients on arrival in Nigeria especially in terms of Government Documentation and Residential offerings. I headed a Banking branch Team that broke even within 9 months of inception of a new Banking Branch. Great excellence achieved in Banking Operations as I headed the team that had an operational compliance level of over 82%.
References
References available upon request.
Timeline
Business Partner- Abuja Territory
The GTC Group
03.2024 - Current
General Manager
Grandex Nigeria Limited
06.2021 - 02.2024
Certificate - Global Business
Nexford University
10.2019 - 12.2019
MBA - Doing Business across the World
Nexford University
09.2019 - 02.2021
Management Consultant
The Light Maritime Limited
08.2016 - 05.2022
Associate Director
Trestle Global Resources Limited
07.2012 - 07.2016
Branch Manager and Various Banking Positions
Stanbic IBTC Bank
01.2002 - 06.2012
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