Summary
Overview
Work History
Education
Skills
Mailing Address
Telephone - Cell
Personal Information
Awards
Community Service
References
Workshops Training Attended
Key Skills And Experience
References
Timeline
Generic

ENITAN MODUPE OYEDEJI

Ifako gbagada

Summary

Skilled in communication, problem-solving, and presentation, with a proven track record of meeting tight deadlines. Strong relationship-building skills and meticulous attention to detail are essential for organizational success. Experienced in project management, capable of prioritizing and executing multiple tasks to achieve goals. Knowledgeable in the commercial sector in Nigeria, proficient in MS Office and financial software, with a focus on staff training and process improvements.

Overview

21
21
years of professional experience

Work History

Project Manager

Living Word Anglican Mission
KUMASI
02.2022 - 05.2025
  • Executed empowerment programs to enhance community engagement and development.
  • Led project planning sessions to define objectives and scope for community initiatives.
  • Developed communication strategies to engage stakeholders and promote mission activities.
  • Facilitated church planting initiatives to foster spiritual growth within communities.
  • Liaised with government authorities to secure necessary approvals for projects.
  • Managed human resources, ensuring effective personnel deployment in communities.

Community development (volunteer)

Afrites Solutions
Lagos
11.2021 - 03.2022
  • Organized campaigns to raise awareness of health issues within the community.
  • Provided counseling support during intervention initiatives.
  • Facilitated community workshops to promote local resources and services.
  • Assisted in developing outreach materials for community awareness programs.
  • Conducted research on current issues in the community and identified potential solutions.

Executive Assistance

Cece Yara Foundation
Lagos
04.2019 - 10.2019
  • Provided support during visits from corporate executives by coordinating logistics such as transportation, accommodations.
  • Conducted research projects on behalf of the executive team to inform decision-making processes.
  • Provided assistance to event staff as needed throughout the duration of an event.
  • Created report templates for management and executive level stakeholders in SSRS.
  • Planning of programs and events for the organization.
  • Implementing plans for monitoring, evaluating and reporting.
  • Assisting with communication between the CEO and the Social Workers.
  • Assisting in sorting abuse cases and channeled to the appropriate table for executions.
  • NGO

Administrator (Volunteer)

Career Development Network (CDNET)
Lagos
02.2018 - 04.2019
  • Developed and implemented marketing plans for CDNet products, enhancing customer awareness and engagement.
  • Coordinated training programs to promote career development and improve skills.
  • Monitored correspondence, managing emails and sorting mail efficiently.
  • Engaged user community groups and stakeholders to promote adoption of CDNet’s services.
  • Followed up with bookshops and schools, securing new markets while ensuring timely delivery of journals.
  • Created necessary marketing materials to support promotional efforts.
  • Assisted in stakeholder engagement, enlisting partners and contributors for content provision.
  • Supported monitoring, evaluation, and reporting on CDNet’s programs and services.

Facilitator (Positive Periods)

University of Kwa-Zulu Natal
Durban
10.2014 - 12.2015

Facilitated workshops for diverse student groups at a leading South African university.

  • Developed course materials and resources to enhance learning experiences.
  • Counseling on sexuality.
  • Organizing intervention facilities (work tools).
  • Coordinated group discussions to encourage student engagement and participation.
  • Managed logistics including scheduling, room bookings, catering orders.
  • Analyzed data from surveys and assessments to identify trends or patterns among participants.
  • Collaborated with faculty on curriculum development and program improvement.
  • Created a safe environment for participants to express their opinions without fear of judgement or criticism.

Facilitator (Brothers for life)

Walter Situla University
MTHATHA
08.2013 - 12.2013
  • Organizing campaign facilities.
  • Creating awareness of medical male circumcision(MMC).
  • Management of budget allocation.
  • Supported faculty in implementing educational programs and initiatives effectively.
  • Facilitated workshops for diverse student groups at Walter Sisulu University.
  • Coordinated logistics for events, ensuring smooth operations and participant satisfaction.

Customer Relationship Officer

United Bank for Africa (UBA)
Lagos
09.2007 - 02.2013
  • Managed customer inquiries via phone and email to ensure timely responses.
  • Resolved complaints through thorough investigation and effective solutions.
  • Developed relationships with clients to foster loyalty and retention.
  • Provided product information to facilitate informed customer decisions.
  • Collaborated with teams to optimize service processes and workflows.
  • Assisted in staff training on customer service protocols and systems.
  • Conducted follow-ups to confirm customer satisfaction with services provided.
  • Maintained accurate records of interactions within the database system.

Retail Banking (Sales)

Platinum Bank Limited
Lagos
07.2004 - 05.2006
  • Achieved service goals by prioritizing and organizing tasks effectively.
  • Resolved customer issues promptly, ensuring high satisfaction through knowledgeable service.
  • Collaborated with diverse coworkers to address product and service-related challenges.
  • Structured credit facilities for customers based on identified needs.
  • Provided exceptional customer service to enhance overall satisfaction.
  • Mobilized funds for institutes to support operational initiatives.
  • Completed daily duties accurately and efficiently, contributing to team success.
  • Engaged with cross-functional teams to drive goal achievement.

Compilation Officer

M-tel (Lagos)
Lagos
02.2004 - 07.2004

Managed daily operations to ensure seamless service delivery across multiple channels.

  • Coordinated team efforts to resolve inquiries promptly and elevate customer satisfaction.
  • Oversaw inventory management to maintain optimal stock levels and product availability.
  • Negotiated terms with vendors and suppliers to secure timely deliveries.

Education

MSS - Health Promotion, Psychology

University of Kwa-Zulu Natal
Durban, South Africa
01.2016

Hons - Health Promotion

Walter Sisulu University
Mthatha, South Africa
01.2013

B. Sc (Hons) - Accounting

Lagos State University
Lagos State, Nigeria
01.2009

National Diploma - Accounting

Grace Polytechnic
Ogun State, Nigeria
01.2003

Skills

  • Effective communication
  • Problem solving
  • Presentation expertise
  • Deadline management
  • Attention to detail
  • Team leadership
  • Goal orientation
  • Customer relationship management
  • Flexibility
  • Analytical thinking
  • Negotiation proficiency
  • Strategic planning
  • Multi-tasking ability
  • Computer literacy
  • Microsoft Office proficiency
  • Financial software expertise

Mailing Address

P.O. Box 43, Unilag, Akoka, Lagos

Telephone - Cell

  • +2348029037998
  • +2348068108702

Personal Information

  • Date of Birth: 09/04/84
  • Gender: Female
  • Marital Status: Single

Awards

  • Most active volunteer, UBA, 2011
  • Best Female Monitor, SFM NGO, 2009
  • Best Operational team lead by me, UBA, 2008
  • Most creative staff, United Bank for Africa, 2007

Community Service

  • Solid Foundation Youth and Teenagers Development (NGO), Nigeria, Awareness of Cervical Cancer Campaign
  • Helping of the Needy, Lagos (United Bank For Africa), Volunteer
  • Brothers for Life, Mthatha, South Africa, Facilitator at a campaign
  • Positive Periods, Durban, South Africa, Curriculum writer and facilitator on Sexuality

References

Available on request.

Workshops Training Attended

  • Market mix training, Platinum Bank, Lagos, Nigeria, 2004
  • Know your customer, UBA, Lagos, Nigeria, 2006
  • Customer service management, UBA, Lagos, Nigeria, 2007
  • Numerous customer service training programs and health facilitating training, Nigeria, 2008-2012
  • Health facilitating training (Health Promotion), East London, South Africa
  • Educational workshops within the department (writing and research), UKZN, Durban, South Africa
  • 21st International AIDS Conference (AIDS 2016), Durban, 07/2016

Key Skills And Experience

  • Excellent communication, problem-solving, and presentation skills
  • Proven ability to meet tight deadlines
  • Adding value to the organization through relationship building skills and attention to details
  • A team player, excellent people management skills, goal oriented and highly committed to the organization and job description
  • Resilient and flexible analytical, negotiation and strategic skills
  • Ability to multi-task, interpret and implement management requirements in a practical manner
  • Extensive knowledge of commercial sector in Nigeria
  • Computer literate – Ms office and some financial software

References

References available upon request.

Timeline

Project Manager

Living Word Anglican Mission
02.2022 - 05.2025

Community development (volunteer)

Afrites Solutions
11.2021 - 03.2022

Executive Assistance

Cece Yara Foundation
04.2019 - 10.2019

Administrator (Volunteer)

Career Development Network (CDNET)
02.2018 - 04.2019

Facilitator (Positive Periods)

University of Kwa-Zulu Natal
10.2014 - 12.2015

Facilitator (Brothers for life)

Walter Situla University
08.2013 - 12.2013

Customer Relationship Officer

United Bank for Africa (UBA)
09.2007 - 02.2013

Retail Banking (Sales)

Platinum Bank Limited
07.2004 - 05.2006

Compilation Officer

M-tel (Lagos)
02.2004 - 07.2004

MSS - Health Promotion, Psychology

University of Kwa-Zulu Natal

Hons - Health Promotion

Walter Sisulu University

B. Sc (Hons) - Accounting

Lagos State University

National Diploma - Accounting

Grace Polytechnic
ENITAN MODUPE OYEDEJI