Eniola Agnes Essien
Alimosho
Summary
Dynamic professional with a proven track record at TBIL Travels, excelling in customer service and communication. Skilled in marketing and sales, I successfully developed campaigns that enhanced brand visibility. Adept at team leadership and time management, I foster strong client relationships while ensuring high satisfaction levels.
Overview
2026
2026
years of professional experience
5
5
years of post-secondary education
Work History
Customer Service Representative (CSR)
TBIL Travels
Dopemu, Lagos
1 1 - 12.2025
- Assisted customers with travel inquiries and booking procedures.
- Resolved customer complaints through effective communication and problem-solving.
- Provided information on travel packages and promotions to potential clients.
- Attended to customer inquiries and travel bookings
- Provided accurate information on travel packages and services
- Maintained customer satisfaction and handled complaints professionally
Marketer
IYL Confectionery
Agege, Lagos.
01.2022 - 12.2023
- Developed marketing campaigns for new confectionery products.
- Conducted market research to identify customer preferences and trends.
- Managed social media accounts to enhance brand visibility and engagement.
- Promoted products to customers and distributors
- Increased sales through direct marketing strategies
- Built and maintained strong customer relationships
Receptionist
Augusta Law Firm
Lagos
02.2021 - 11.2022
- Greeted clients and visitors warmly upon arrival.
- Answered multi-line phone system and directed calls efficiently.
- Managed appointment scheduling and maintained calendar for attorneys.
- Managed front desk operations and client reception
- Maintained office records and supported administrative tasks
Head Start Teacher
Optimum International / IDM School
Lagos
01.2017 - 03.2021
- Fostered positive relationships with children and their families through effective communication.
- Implemented classroom management strategies to create a supportive learning environment.
- Supervised academic and administrative activities
- Managed teaching staff and student performance
- Ensured adherence to school policies and curriculum standards
- SKILLS
- Customer Service & Communication
- Marketing & Sales
- Office Administration
- Record Keeping
- Team Leadership
- Time Management
Education
Bachelor Of Science - Accounting B.Sc / B.Ed
Lagos State University (Lasu)
Lagos State, Nigeria 10.2017 - 08.2022
Skills
- Customer Service & Communication
- Marketing & Sales
- Office Administration
- Record Keeping
- Team Leadership
- Time Management
References
- Mr. Gbenga Olaleye
- Manager, TBIL Travels
- 📞 +234 811 091 2969
- Mrs. Elizabeth Adewale
- Human Resource Manager, IYL Confectionery
- 📞 +234 807 846 8388
Timeline
Marketer
IYL Confectionery
01.2022 - 12.2023
Receptionist
Augusta Law Firm
02.2021 - 11.2022
Bachelor Of Science - Accounting B.Sc / B.Ed
Lagos State University (Lasu)
10.2017 - 08.2022
Head Start Teacher
Optimum International / IDM School
01.2017 - 03.2021
Customer Service Representative (CSR)
TBIL Travels
1 1 - 12.2025