Eniola Ogunleye
Magboro,Ogun, Nigeria
Summary
Dedicated professional with expertise in customer service, event planning, and administrative support. Demonstrates exceptional communication skills and team collaboration, ensuring seamless operations and client satisfaction. Highly organised and tech-savvy, consistently delivering efficient solutions to complex challenges. Committed to leveraging skills for continued career growth in dynamic environments.
Overview
2
2
years of professional experience
Work history
Receptionist
ValueJet
Lagos
03.2025 - 01.2026
- Managed incoming calls, routing inquiries to relevant staff members.
- Served as the initial point of contact for guests, providing warm greetings and helpful assistance upon arrival.
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
- Handled incoming mail and packages, distributing them to respective departments.
- Provided excellent customer service, addressing client concerns promptly and effectively.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
Hotel Intern
Golfview Hotel - Suites and Conference Centre
Lagos
03.2024 - 06.2024
- Carried out day-to-day duties accurately and efficiently.
- Supported housekeeping team in maintaining cleanliness of guest rooms.
- Assisted front desk with guest check-ins and check-outs.
- Coordinated with kitchen staff to ensure timely food service.
- Handled guest inquiries and provided information about hotel amenities.
- Participated in staff meetings to discuss daily operations and improvements.
- Processed reservations using property management software efficiently.
Education
Bachelor of Science - Tourism And Hospitality Management
Elizade University
Ilara Mokin, Ondo StateSkills
- Customer service
- Event planning
- Communication skills
- Team collaboration
- Administrative support
- Tech-Savvy
- Organization skills
Timeline
Receptionist
ValueJet
03.2025 - 01.2026
Hotel Intern
Golfview Hotel - Suites and Conference Centre
03.2024 - 06.2024
Bachelor of Science - Tourism And Hospitality Management
Elizade University