Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Travelling & Listening to music
Certification
Timeline
Eniola Ogunleye

Eniola Ogunleye

Assistant Manager
Lagos,Ikeja

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
2
2

Higher National Diploma

1
1
Certification

Work History

Assistant Manager/IT Consultant

Lantano Cottage
Ikeja
12.2019 - Current
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management System - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Created employee schedules to align coverage with forecasted demands.
  • Reply emails and also confrim online bookings from different booking sites.

Supervisor

Living Spring Resort & Holiday Inn
Iperu, Ogun state
12.2018 - Current
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Achieved results by working with staff to meet established targets.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Collected, arranged, and input information into database system.

Assistant IT Consultant

Trevi Foundation
Lagos
01.2016 - 12.2016
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Wrote strategic business plans outlining need for departmental information technology resources.
  • Communicated regularly with customers concerning data exchange and technology integration.
  • Analyzed network security and current infrastructure, assessing areas in need of improvement.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Proven ability to learn quickly and adapt to new situations.

Sales Representative Intern

Emaris Nigeria Limited
Egbeda, Lagos
11.2014 - 02.2015
  • Managed customer expectations and helped navigate sales processes.
  • Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
  • Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
  • Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
  • Negotiated prices, terms of sales and service agreements.

Education

Associate of Applied Science - Computer Science

Ogun State Institution of Technology , Ogun State
08.2016 - 08.2018

Skills

    Business administration

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Additional Information

Frontend Web Developer (Ongoing Training) @ New Horizons

Interests

Community Involvement

Travelling & Listening to music

I have traveled to few states in Nigeria and it has exposes me to people from different backgrounds and cultures, it has also helped me to develop empathy and a better understanding of other people’s perspectives.  it has also helped me to improve my communication skills i was able to interact with people who speak different languages and come from different cultures. 

I listen to music more often, especially soft music. Music has helped me to relax my mind, energize my body, and even helped in better manage pain.  

Certification

[Frontend Web Developer] Training - [3 Months]

Timeline

[Frontend Web Developer] Training - [3 Months]

06-2023
Assistant Manager/IT Consultant - Lantano Cottage
12.2019 - Current
Supervisor - Living Spring Resort & Holiday Inn
12.2018 - Current
Ogun State Institution of Technology - Associate of Applied Science, Computer Science
08.2016 - 08.2018
Assistant IT Consultant - Trevi Foundation
01.2016 - 12.2016
Sales Representative Intern - Emaris Nigeria Limited
11.2014 - 02.2015

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Eniola OgunleyeAssistant Manager