EMUZE ESEOSA EUCHARIA
Lagos
Summary
An Experienced financial professional with solid understanding of risk profiles and client relations. Talents include facilitating approval processes, recordkeeping and financial statement review. Highly organised and attentive to details.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Loan and Credit Administator
Lift Above Poverty Organization
Lagos, Nigeria
10.2023 - Current
Teacher
Holyland schools
Benin City, Nigeria
05.2023 - 09.2023
- Taught Biology and English language
- Coordinated school trip to botanic gardens
- Prepared students for Competitions and debates
- Prepare weekly lesson notes and plans for the subject based on the syllabus for the term.
- Set/ Prepare Test and Examination questions.
- Grade assignment, class work, project work, Mark Tests and Examination and record the results as well as upload them online on the school's portal.
- Participated in the extra curricular activities of the school.
Customer Service Officer
Broadellis Integrated Company
Benin, Nigeria
01.2023 - 05.2023
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Maintained excellent customer satisfaction by offering friendly, helpful and informative customer service.
Executive Assistant
National Assembly
Abuja, Nigeria
03.2022 - 01.2023
- Scheduled and confirmed appointments for clients, customers, and executives to maximise time management.
- Schedule and plan meetings and appointments
- Organised office and assisted associates to optimise procedures
- Sorted and distributed communications promptly
- Create and update records ensuring accuracy and validity of information
- Monitored supplies and addressed shortages proactively
- Resolve office-related malfunctions and respond to requests or issues
- Coordinate with other departments to ensure compliance with established policies
- Maintain trusting relationships with suppliers, customers and colleagues
- Handled receptionist duties to support office operations
Education
Bachelor of science (BSC) - Education
University of Benin
Benin City, Edo01-2021
Secondary School Certificate -
Federal Government Girls College
Benin City, Edo01-2013
Primary School Certificate -
King of King's Preparatory school
Benin City, Edo01-2007
Skills
- Teaching
- Effective negotiation & persuasion
- Business Development
- Customer Relationship Management
- Team building
- Sales & Distribution
- Office administration
Certification
- National Youth Service Corp
- Bachelor of science (BSC) in Education
Leadership Experience
- Community Development Service - Nysc CDS
- Holyland schools during my teaching practice
- Team leader and representative at Jethro fashion academy
- Team Representative creating awareness for My Nysc CDs group (Drink IQ)
Custom Section
- Teaching
- Effective negotiation & persuasion
- Business Development
- Customer Relationship Management
- Team building
- Sales & Distribution
References
Available on Request.
Hobbies and interests
- singing
- travelling
- mentoring
Timeline
Loan and Credit Administator
Lift Above Poverty Organization
10.2023 - Current
Teacher
Holyland schools
05.2023 - 09.2023
Customer Service Officer
Broadellis Integrated Company
01.2023 - 05.2023
Executive Assistant
National Assembly
03.2022 - 01.2023
Bachelor of science (BSC) - Education
University of Benin
Secondary School Certificate -
Federal Government Girls College
Primary School Certificate -
King of King's Preparatory school