Microsoft Office Suite
EMMANUEL ALECHENU OGIRI
Operations Manager
Abuja,Nigeria
Summary
Highly effective operations manager with 8 years of experience in supporting organizations in the running of business enterprises. Experienced in building an efficient office and administrative support system in a pressurized work environment, developing business strategies and managing internal communication in making connections between ideas and executing them to support organizations in achieving business goals and key performance indicators.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
5
5
Certifications
Work History
Operations Manager
M&G Agro Allied Ltd
Nasarawa, Nigeria
09.2014 - Current
- Handling the company's day-to-day activities, reviewing workloads and ensuring rules and regulations are adhered to.
- Handling complaints and disputes among staff and customers leading to better trading relationships and communicating changes were necessary.
- Reduced inventory cost by 34% through constantly researching and making improvements to supply chain management strategies.
- Introduced strategies that boast sales by ensuring a better quality of products in lesser time, thereby increasing sales by 51%.
- Settled account/budget imbalances through accurate record-keeping and supervision.
- Managing the administrative department of the business. Handling complaints and disputes among staff and customers leading to better trading relationships and communicating changes where necessary.
Business Consultant
Freelance
Abuja, Nigeria
04.2016 - Current
- Consulted in the branding and marketing of several products that sold out in their first month in the market.
- Give talks at various social gatherings and organizations to enlighten and create awareness about good leadership, personality, psychology, business design, coping strategies and the use of talents.
- Providing on-call consulting service to businesses experiencing challenges with operations and business development strategies.
- Worked productively with the Product Team to understand requirements and business specifications around Portfolio Management, Analytics and Risk.
Office Assistant/Corps Member
National Hospital
Abuja, Nigeria
03.2017 - 12.2022
- Created a system for staff to be aware of training and development opportunities earlier. Thereby, reducing scheduling mistakes and decreasing clerical errors by 40%.
- Maintained staff and clients’ relationships, handled logistics communication, conveyed staff requests and issues to management and conveyed management decisions to the staff.
- Worked as personal assistant to the Head of the Training and Development Unit.
Education
Bachelor Of Science - Psychology
Benue State University
Makurdi, Benue State, Nigeria 01.2012 - 05.2016
West African Senior School Certificate -
Saint Joseph Minor Seminary
Zaria, Kaduna State, Nigeria 10.2005 - 06.2011
Skills
Leadership skills
undefinedSoftware
Amazon Web Services
Figma
Asana
Slack
Certification
Human Resources Management, Exford Global Institute
Timeline
DevOps on AWS, Coursera in partnership with AWS
10-2022
Digital Skill: User Experience, Accenture in association with CPD Certified
07-2022
Human Resources Management, Exford Global Institute
07-2017
Project Management Professional, Exford Global Institute
07-2017
Health Safety and Environment, Exford Global Institute
07-2017
Office Assistant/Corps Member
National Hospital
03.2017 - 12.2022
Business Consultant
Freelance
04.2016 - Current
Operations Manager
M&G Agro Allied Ltd
09.2014 - Current
Bachelor Of Science - Psychology
Benue State University
01.2012 - 05.2016
West African Senior School Certificate -
Saint Joseph Minor Seminary
10.2005 - 06.2011
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