EMMANUEL OSEMEIKHIAN OBOH

• SCOPE: The Business entails Automobile after sales and warranty services. Vehicle repairs and maintenance services. Compressed Natural Gas (CNG) conversions for vehicles, Fleet management, Sales of lube products, Spare parts and Spray paint products.
• RESPONSIBILITIES/DUTIES:
• Reports to the Chairman of the Board of Directors.
• Formulating the overall strategy for the Business, Technical operations, Sales and Growth strategies via the generation of leads.
• Setting up KPI’s on Customer Satisfaction, Work efficiency and Profitability for tracking of the Business performance.
• Providing Marketing and sales, human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching counselling, ensuring strict corporate governance and communicating job expectations.
• Directing sales and operational recommendations in line with the overall strategic plan. Review, prepare and completing action plans, implementing productivity, quality and customer service standards, resolving challenges, identifying trends, determining system improvements and implementing change.
• Meets the sales, operational and financial objectives by forecasting requirements; preparation of annual budgets, scheduling of expenditures, analysing variances, initiating corrective actions.
• Overseeing Branding, Advertising and Promotional campaigns. Increasing Brand awareness and Market share.
• Promoting of Brand at trade shows and major industry related events.
• Provision of strategic leadership for improved productivity and business efficiency translating into more customers satisfaction, increased sales and profitability.
• Identify issues/problems/challenges, carryout the necessary assessment, evaluation and profiling with a view to proffering appropriate action plans, resolutions and solutions to complex issues.
• Organize/harness available resource, both human and material in the most effective and efficient manner, to ensure timely and high-quality service delivery.
• Any other responsibility as may be assigned.
• Major Achievement: Facilitated the accreditation and licensing of the workshop as a Centre for conversion of vehicles to run on Compressed Natural Gas (CNG) by both the National Automotive Design & Development Council (NADDC) and the Presidential Initiative for Compressed Natural Gas Conversions (PI-CNG). Successfully converted 70 vehicles.
• Developed and strengthened strategic alliances with key industry players in both the public and private sectors to drive and support our business growth and expansion initiatives.
• Instrumental to securing and successfully managing key corporate companies’ automobile repair contracts such as with Sahara group, Pan Ocean, Peso Energy Resources, Stanbic IBTC, United Bank for Africa, British American Tobacco, International Office of Migration (IOM), NNPC E&P, State and Federal Government Agencies.

• SCOPE: The Business entails Automobile after sales and warranty services. Vehicle repairs and maintenance services. Sales of lube products, Spare parts and Spray paint products.
• RESPONSIBILITIES/DUTIES:
• Coordinating the Business, Technical operations, Sales and Growth strategies via the generation of leads.
• Accomplished marketing and sales, human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching counselling, ensuring strict corporate governance and communicating job expectations.
• Achieved sales and operational objectives by directing sales and operational recommendations to strategic plans and reviews, preparing and completing action plans, implementing production, productivity, quality and customer service standards, resolving challenges, identifying trends, determining system improvements and implementing change.
• Ensure prudent management of operational costs and budgets.
• General coordination of the works in line with work safety requirements.
• Organize/harness available resource, both human and material in the most effective and efficient manner, to ensure timely and quality delivery of business and operational goals.
• Any other responsibility as may be assigned.

Major Achievement: Instrumental to the winning and successfully managing of key corporate companies’ automobile repair contracts such as with Sahara group, British American Tobacco, International Office of Migration (IOM), NNPC E&P, State and Federal Government Agencies eg. Edo State Specialist Hospital, Edo State Government – Edo State Governor’s & Government House and Protocol Fleets and Nigeria Midstream and Downstream Petroleum Regulatory Agency Fleets.

• JOB DESCRIPTION: Direct Workshop teams and operations to improve customers’ experience. Motivating the team and ensuring their continuous development. Ensuring that the throughput and service revenue targets are achieved. Take action to exploit the Aftersales market potential. Ensures that every customer receives an excellent service experience and instrumental to ensuring that customers are enthusiastic about the brand.
• JOB FUNCTION:
• Plan and organize daily activities related to the workshop diagnosis, maintenance and repair operations.
• Responsible for service revenue targets achievement for the dealership through strong team management, optimizing workflows and adherence to standard operating procedures (SOPs).
• Measure productivity metrics by analysing performance data, financial data, activity reports and identifying areas for improvement.
• Training of the aftersales team to stay updated on new technologies, advancement and best practices for driving service core processes.
• Coordinate promotional and business expansion activities, by selecting determining pricing, timing and number of sales promotions.
• Manage the account of various corporate customers including and Scrutinize labour, material and sub-contract cost proposal to ensure prudent management of operational costs and budgets.
• General coordination of the works in line with work safety requirements.
• Identify issues/problems/challenges, carryout the necessary assessment, evaluation and profiling with a view to proffering appropriate action plans, resolutions and solutions to complex issues.
• Organize/harness available resource, both human and material in the most effective and efficient manner, to ensure timely and high-quality service delivery.
• Any other responsibility as may be assigned.

Major Achievement: reduced the operational cost by 40% from N130m to N90m, increased profit by about 20% from N67m to N79m and reduced the debt profile by about 50% from N35m to N16m within a period of 6 months.

• PROJECT: CENTRAL BANK OF NIGERIA, JOS BRANCH (EXPANSION, RENOVATION AND UPGRADE – MAIN CONTRACTOR)
• SCOPE: Design and Plan, Schedule and Coordinate the execution of all Construction Site activities, of the Main contractor, Prime Cost (PC) Sub-contractors and Domestic Sub-contractors, Project Procurement and Sub-contract negotiations/engagements.
• Plan/Coordinate the general program design, also facilitates the work execution of all site construction works on the project.
• Monitor/Coordinate the activities of Prime Cost (PC) Sub-contractors on HVAC, Power (Generators and Transformers), ICT Installations - UPS & Inverter Installations, Security and Access Control, Building Management Systems (BMS), Lift Installations and that of several other domestic sub-contractors.
• Interface effectively and efficiently with all Stakeholders; Consultants, Client's representative, Sub-contractors and Management so as to satisfactorily deliver on the Project objectives.
• Role:
• Responsible to the MD/CEO on the day to day running of the site activities.
• Development of Procurement plans and operating cost proposals.
• Scrutinize labour, material and sub-contract cost proposal so as to ensure prudent management of operational costs and budgets.
• Drafting of templates, terms of references for the engagement of sub-contractors services.
• General coordination of the works in line with work safety requirements.
• Identify issues/problems/challenges, carryout the necessary assessment, evaluation and profiling with a view to proffering appropriate action plans, resolutions and solutions to complex issues.
• Liaising with Resident Consultants, Sub-Contractors, Branch and other stakeholders on issue(s) pertaining to modifications and adaptations to suit user requirements.
• Organize/harness available resource, both human and material in the most effective and efficient manner, to ensure timely and quality delivery of project goals.
• Any other responsibility as may be assigned.
• Major Achievement: Took over as Project Coordinator and provided disciplined & dedicated leadership, both technical and inspirational which was required to reverse the fortunes of the project which had just survived determination. Put the project back on course while maintaining a reasonable cost, quality and time balance. The tempo was sustained and remained always on track until the project was successfully completed and handed over to the Client. Delivered the project as one of the best in quality of finish and competitive cost.
• (Contract sum: N5.7 billion).

• PROJECT: CENTRAL BANK OF NIGERIA, JOS BRANCH (EXPANSION, RENOVATION AND UPGRADE)
• SCOPE: Monitor, Supervise and Co-ordinate the execution of all activities necessary and leading to the Dismantling of obsolete Mechanical and Plumbing installations in Branch and ancillary buildings and the Procurement, Erection/Installation, Testing and Commissioning of new mechanical equipment/installations and facilities comprising the following:
• Water supply & drainage system, sanitary wares, Water treatment plant and Water storage facilities.
• Air conditioning and ventilation (HVAC) systems, comprising VRF systems, Chillers, Pumps, AHU’s and Ducting systems.
• Fire fighting equipment; Fire hydrants and pumps, Fire hose reels and pumps, Fire sprinklers and pumps.
• FM-200 Fire detection and suppression equipment for various data centres & rooms
• Installation of 1000kg and 2000kg Lift equipment.
• Role:
• Preparation of preliminary working/workshop drawings.
• Execution of local and foreign procurements from initiation stage to delivery of equipment.
• Monitoring/Supervision of dismantling of obsolete mechanical installations and mounting of new installations in line with the Project scope.
• Co-ordinate/Ensure all installations and subcontract activities are delivered in line with Project specification, within cost expectation and on schedule.
• Preparation/Compilation of work program, progress report, effective and efficient records and proper documentation.
• Project review and monitoring to ascertain project performance and ensure project is always on track.
• Monitor/Supervise the Testing and Commissioning of installations in line with industry requirements and standards.
• Detailed compilation of scope based and time bound claims arising from the execution of the works.
• Participated at Company’s management interface meetings with Client and Consultants.

(Contract sum: N5.7 billion)

• PROJECT: JIGAWA STATE GOVERNMENT (COMPLETION OF NYSC PERMANENT ORIENTATION CAMP, DUTSE, JIGAWA STATE.
• SCOPE: Site co-ordination, Monitored and Supervised Civil and building constructions, Electrical Installations – LV lines, Transformers, Generators and Panels, Mechanical and Plumbing installation works of various buildings including; Administrative block, Director’s lodge, Senior and Junior Staff Quarters, Male and Female Hostels, Multi-purpose hall, Kitchen, Parade ground, Sports Facilities, Road/Drainage works, External Fence, Lighting and Landscaping works.
• Role:
• Preparation of periodic/sectional and global work programs for the various aspect of the work.
• Preparation/ compilation of a materials and labour schedule required to deliver various aspects of the construction and installation works within the set timelines.
• Ensure the delivery of all building construction and installation works in line with the required specification.
• Review and competitive analysis of sub-contract tender documents, execute negotiations and subsequent recommendations for award.
• Compilation of work progress and ensuring an effective and efficient documentation and records.
• Comprehensive and detailed articulation of claims based on scope and time.
• Participated at Company’s management interface meetings with Client and Consultants.

Major Achievement: Having missed the proposed Project completion deadline twice and was at the brink of missing a third. I was then re-assigned to take over as Site Manager. I provided the requisite leadership; disciplined and focused. Both technical and inspirational which was required to reverse the fortunes of the project. I inspired the site workforce by providing strategic and practical leadership and was able to ensure the Project was delivered before the next NYSC Orientation Camp in April 2012. All within the requisite cost and quality constraints.

• (Contract sum: N790 Million)

• JOB FUNCTIONS AND RESPONSIBILITIES
• Execute reconnaissance Site surveys and due diligence in scoping branch buildings and facilities requirements for new and remodelling branch projects.
• Ensure designs are functional, cost effective and conforms with industry standards
• Execute Technical and Financial pre-qualifications of contractor’s tender documents and recommendations for award
• Liaison with Corporate services department, corporate communications/Brand management and Information technology units for resourcing (Electrical installations – Generators/Transformers, UPS and Inverters, Mechanical installation – HVAC and Fire fighting, ICT, CCTV and Access Control installations of new and remodelled branches.
• Monitoring/Supervision of Projects to ensure scheduled delivery of new/remodelled Bank branches in line with contract specification and within cost expectation.
• Project review and analysis to ascertain Project performance and ensure projects are always on track.
• Compile periodic reports on Project delivery and performance.
• UBA House, 57 Marina, Lagos.

• JOB FUNCTIONS AND RESPONSIBILITIES
• Detailed design of Electrical circuits, panel installations and Mechanical (HVAC & Plumbing) components of various UBA branch buildings in the Branch Roll-out, Upgrade and Remodelling Project.
• Manage Project requirements from Planning, Execution to Completion stage
• Execute reconnaissance site survey and due diligence/scoping for new branch construction and Upgrade/remodelling Projects.
• Provide weekly reports on assigned Projects.
• Monitor and Supervise Civil construction works, Electrical and Mechanical Installations on assigned Projects.
• Liaison with Corporate services department, corporate communications/Brand managements and Information Technology units for requisite resourcing of upcoming branches.
• Analyze and Monitor progress and advice on timely corrective action plans for proper performance.
• UBA House, 57 Marina, Lagos.

• JOB FUNCTIONS AND RESPONSIBILITIES
• Read, interpret and execute Electrical/Mechanical drawings, schematics and installations.
• Detailed operational and maintenance budget preparation and planning
• Ensuring operational efficiency of all building Services and building support facilities and Machinery.
• Formulation/Implementation of Building services Preventive and Maintenance policy
• Formulation /Execution of Generators/Vehicle Preventive and Maintenance policy
• Timely resolution of faults and breakdown of facilities and building services
• Procurement of spare parts and spare parts vendor support
• Monitor and Supervise in-house Building expansion Projects, Electrical and Mechanical Installations.
• Victoria Island, Lagos.