Emmanuel Nonso Dibor
Amuwo odofin
Summary
Results-oriented Salesperson experienced in customer relationship management and visual merchandising. Achieved customer retention goals through relationship building and advanced product knowledge, driving significant sales growth. Focused on enhancing client satisfaction through effective communication and strategic problem-solving.
Overview
5
5
years of professional experience
Work History
Salesperson
Hayceramics Spanish Tiles NIG LTD
Lagos
01.2021 - Current
- Demonstrated product features and benefits to clients effectively.
- Assisted customers with selecting ceramic tiles and design options.
- Managed inventory and ensured stock levels were maintained.
Salesperson
Hayceramics Spanish Tiles NIG ltd
Lagos
01.2021 - Current
- Assisted customers with selecting ceramic tiles and design options.
- Managed inventory and ensured stock levels were maintained.
- Demonstrated product features and benefits to clients effectively.
- Collaborated with team members to enhance store displays and layouts.
- Conducted regular market research to identify customer preferences and trends.
- Resolved customer inquiries and complaints in a timely manner.
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Sparked social conversations with customers to provide friendly a friendly atmosphere and smooth shopping a smooth shopping experience.
- Collaborated with team members to develop effective sales plans.
Education
Early Life Secondary School
Lagos , Nigeria Skills
- Consultative selling
- Trial close
- Product demonstration
- Client management
- Revenue forecasting
- Market analysis
- Visual merchandising
- Team collaboration
- Negotiation skills
- Conflict resolution
- Problem solving
- Complaint handling
- Effective communication
- Active listening
- Time management
Languages
English
First Language
Accomplishments
- Sold out the first batch of Sanitary wares received
Timeline
Salesperson
Hayceramics Spanish Tiles NIG LTD
01.2021 - Current
Salesperson
Hayceramics Spanish Tiles NIG ltd
01.2021 - Current
Early Life Secondary School