EMMANUELA CHISOM UGOALA
No. 5, Oro-igwe
Summary
Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, G Suite, Asana, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Virtual Assistant - Assistant Finance Manager
The Republic
02.2023 - 12.2023
- Created organizational structures and standard operating procedure document to improve accounting and finance functions.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Completed business correspondence, transcription, and data entry to improve bookkeeping by 60%.
- Set up virtual Zoom meetings, invited guests and disseminated agendas to about five clients daily.
- Analyzed bank statements and classify transactions for Nigeria, South Africa and United States Account.
- Effectively manage Talents workbooks, post vendor invoice, calculate artist payouts and disburse commissions.
Executive Assistant
KAFTAN Television
12.2021 - 10.2022
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Updated spreadsheets and databases to track, analyze, and report on performance data.
- Kept detailed records of daily activities through online Guest database.
- Processed staff monthly remuneration, and made adequate provisions for general expenses.
- Managed social media handles and regularly updated trending stories.
Account Intern
Olam Crown Flour Mill
11.2018 - 01.2020
- Partnered with auditors on annual audits and realized compliance with governmental tax guidelines.
- Paid Withholding tax in bank and filed documents appropriately.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels for about five contractors.
- Performed complex financial and budget analyses to determine requirements and justify requested funding.
- Supported monthly reporting analysis and timely asset verification.
- Worked with Microsoft Excel and SAP to process vendor payment and created spreadsheet to effectively calculate employee allowances.
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Secretary
Nacciugo Technical Services Nigeria Limited
08.2017 - 06.2018
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Provided clerical support to company employees by copying, faxing and filing documents and monitoring projects via Notion.
- Prepared packages for shipment, pickup and courier services for prompt delivery to over 10 customers weekly.
- Scheduled appointments and conducted follow-up calls to clients.
- Collaborated to develop and maintain targeted profit plans to sustain growth.
Education
Bachelor of Science - Accounting
Ignatius Ajuru University of Education
Rivers State, Nigeria03.2021
Skills
- Proficient in Asana, Notion, Calendly, PickTime, QuickBooks, SAP, Hubspot, Salesforce, Microsoft Packages etc
- Data Entry
- General Ledger Entries
- Email Management
- Appointment Setting
- Business Correspondence
- Account and Ledger Reconciliations
- Meticulous attention to detail
- Clear and Concise Communication
- Ability to work independently and as a team
Certification
- ICAN Certification (In View)- Professional Level
- Starting a career as a Financial Analyst, LinkedIn -2022
- Discharge Certificate, National Youth Service Corp -2022
- Human Resource Analytics, University of California, Irvine -2022
- Information System Auditing, Controls and Assurance, Hong Kong University of Science and Technology -2022
- Bachelor's Degree in Accounting, Ignatius Ajuru University, Rivers State -2021
- Universal Basic Education, Imo State -2015
- West African Examination Council Certificate, Accra, Ghana -2014
Timeline
Virtual Assistant - Assistant Finance Manager
The Republic
02.2023 - 12.2023
Executive Assistant
KAFTAN Television
12.2021 - 10.2022
Account Intern
Olam Crown Flour Mill
11.2018 - 01.2020
Secretary
Nacciugo Technical Services Nigeria Limited
08.2017 - 06.2018
Bachelor of Science - Accounting
Ignatius Ajuru University of Education
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