Emmanuel Yakubu
Computer Scientist
Adamawa
Summary
Dynamic ITC Support Assistant at Star Capital And Asset Management, recognized for enhancing service quality through comprehensive knowledge base development, which significantly reduced support ticket volume. Demonstrated strong organization and resourcefulness in managing office supplies and coordinating meetings, ensuring seamless operations and effective communication across departments.
Overview
2
2
years of professional experience
Work History
ITC Support Assistant
Star Capital And Asset Management
02.2021 - 09.2022
- Created, prepared, and delivered reports to various departments.
- Monitored employee and customer interactions to assess quality of service.
- Developed comprehensive knowledge base articles for internal and external use, reducing support ticket volume.
- Monitored office supplies and re-ordered, working with senior staff to keep desired supplies in stock for seamless office functionality.
Education
Hnd in Computer Science -
Kaduna State Poly
Kaduna 04.2001 -
Skills
Strong organization
Timeline
ITC Support Assistant
Star Capital And Asset Management
02.2021 - 09.2022
Hnd in Computer Science -
Kaduna State Poly
04.2001 -
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