Emmanuel Sunday Essien
Lagos,Nigeria
Summary
Detail-oriented professional with experience in administration, operations support, and team supervision. Manages business activities and coordinates staff to enhance operational efficiency. Strong multitasking, communication, and problem-solving skills contribute to high service standards.
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
1
1
Language
1
1
Certification
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Office Assistant
Genesis Energy Group
Lagos, Nigeria
09.2021 - Current
- Schedule appointments, meetings, and coordinate executive calendars.
- Manage daily office operations to ensure efficiency and smooth workflow.
- Maintain organized filing systems and handle confidential documents professionally.
- Tracked inventory of office supplies to maintain availability and restock materials proactively.
- Maintained clean and organized office environment to enhance productivity and create welcoming atmosphere.
- Prepare meeting rooms and necessary materials for internal and external meetings.
- Handle front desk responsibilities and create a positive first impression for visitors.
- Supported administrative processes that streamlined office operations.
Supervisor
Nikolasjay Cleaning Services
Lagos, Nigeria
09.2020 - 09.2023
- Supervised staff operations and ensured high-quality service delivery.
- Assigned daily tasks and monitored team performance to align with service goals.
- Conducted employee appraisals and facilitated career development discussions to support staff growth.
- Trained new employees and supported continuous staff improvement.
- Conducted employee appraisals and career development discussions.
- Coordinated shift schedules to ensure consistent service delivery and optimal team coverage.
- Identified workplace risks and ensured compliance with safety standards.
- Managed stock levels of consumables and prevented shortages.
Education
Senior Secondary School Certificate (SSCE) -
Shomolo High School
Lagos, Nigeria 09.2011 - 08.2014
Skills
- Administrative Support
- Office Operations Management
- Scheduling & Appointment Management
- Office Supply Management
- Team supervision
- Staff Training & Development
- Customer support
- Time Management
- Problem Solving
- Attention to Detail
- Communication Skills
Certification
- ALX AI Certification Course Marketing and Growth
- Facility Management Course
Hobbies and Interests
- Reading
- Travelling
- Football
Languages
English
First Language
Timeline
Office Assistant
Genesis Energy Group
09.2021 - Current
Supervisor
Nikolasjay Cleaning Services
09.2020 - 09.2023
Senior Secondary School Certificate (SSCE) -
Shomolo High School
09.2011 - 08.2014