Emmanuel Ozakpo

• Strategic Planning: Develop and implement effective plans, sales strategies to drive an average revenue of 250m across the different channel in Smile nationwide.
• Target Setting & Achievement: To ensure a set target is adequately distributed Monthly and monitor sales goals and forecasts, while following up with regional Managers, Team leads & retail supervisors to ensure the target are met or surpass
• Performance Monitoring: Draft a workable tracker to analyze and report sales performance metrics, taking corrective action to address bottlenecks and improve results.
• Administrative Tasks: Prepare motivations for approvals and present sales reports to management, manage budgets alongside with finance, and other sales-related daily documentation.
• Collaboration: Liaise with other departments to attend recurrent issues, such as Marketing and Product Development, to ensure brand consistency and align on new product launches.
• Training and Coaching: Recruit, train, and coach the sales team to ensure they are equipped to execute sales plans and continuous understanding of the sales products
• Team Leadership: Organise weekly meetings with the RSMs, Teamleads and the retail supervisors to motivate and manage the sales force to ensure Monthly sales targets is achieved.
• Stock Checks & Maintenance: Ensure regular check of office equipment required for sales activities. Also make sure there is adequate distribution of stocks across regions and channels for sales.

• Provide leadership, direction and development to all aspects of the Distribution & Sales function in the region
• Implement the OPCO sales and distribution framework, strategy, processes, policies and standards in the region
• Ensure the development and implementation of regional distribution and sales plans which are embedded in the OPCO’s distribution and sales roadmap
• Optimize the existing markets in the region through effective distributor management, selection, negotiation and merchandising and distribution
• Develop and manage the sales and distribution organization in the region
• Also, ensure the development and management of the following functions stated below in the region:

SALES OPERATIONS

Operational target setting

Operational reporting

Inventory management and logistics

Channel commission and incentive schemes

Sales staff compensation

CHANNEL DEVELOPMENT

Distribution and sales partner acquisition

New channel development

CHANNEL MANAGEMENT

Direct: Smile shops, direct sales forces

Indirect: IT shops, internet cafes, banks, other retail chains (supermarkets, petrol stations), mass market (FMCG distributors and independent dealers)

Wholesale (other operators and ISPs)

Conduct regular Continuous Improvement reviews with distribution and sales team members in the region

Manage the applicable OPCO governance and approval processes relevant to distribution and sales in the region

Ensure the regional sales organization behaves with ethics and efficiency

Establish and monitor service levels/ standards to ensure that regional operational KPIs meet OPCO and Group standards

Manage local relationships (logistics partner and distributors) in the region

Deliver the region’s sales revenues (excluding interconnect), cost of sales (commission)

• Ensure proper Route to Market Strategy for sales staff everyday on the Map e.g. Have full knowledge of Mapping tool to delineate regions and territory in lunching of new cities;
• Coordinates Sales Forecasting, Planning and Budgeting processes used within the sales Function;
• Proactively Monitors and Strives to maintain high level of quality, accuracy and process consistency in sales Function planning efforts;
• Supports the Head of Distribution and Sales in assigning sales force targets to all sales channels and resources in a timely manner;
• Collates and ensure accurate and timely submission of sales reports and other intelligence essential to the sales function; Recommend revisions to existing reports or new report requirements as may be appropriate;
• Plans and Coordinates execution of all internal and external sales events including sales campaigns, account reviews, activation and daily, monthly and annual sales meetings;
• Provides support and training to the sales teams on existing or new sales system/technology e.g. total adherence to company policy and process;
• Partners with the sales management to oversee day-to-day process execution, develop and monitor adherence to policy and process guideline, identifying gaps or problem areas, taking corrective action and/or making appropriate recommendations;
• Provides input to sales management in the development and administration of sales incentive programs and liaises with relevant departments to ensure these are paid in a timely manner;
• Participate in regular continuous improvement reviews with distribution and sales team members;
• Training and re-training of sales teams on the compliance of company aims and objectives;
• Manage all distribution and sales relevant logistics processes;
• Providing any other ad hoc duties assigned to me from time to time by the head of sales and distribution or any other person appointed by the company.

• Create and maintain at least a minimum of 5 new resellers and dealers to the network in a every given month
• Maintain a steady revenue of 50million naira for the organization from corporate customers, resellers and dealers.
• Manage and report any network failure or downtime within a particular area faces by customers with a given SLA
• Sales of Router, Dedicated bandwidth and E1 where necessary
• Day to day, MTD and YTD report of sales activities on the field.
• Accurately and truthfully explain all benefits and costs accrue to my channel Partners
• Ideas and policies development in stock liquidation of channel partners and re-stocking for revenue generation

• Prepare, administer and coordinate customer (dealer/corporate) orders and requirements
• Liaising with Account department in Confirmation Of customers’ payment
• Support, administer and respond to marketing and sales, to facilitate, organized, timely and cost effective delivery of goods and services.
• Preparation of appropriate management information reports towards an efficient monitoring of sales.
• Collaborating with Finance Receivable in confirming tellers and Cheque paid to the banks if the amount has hit the companies account.
• Liaise with customer Operation team in stock availability and make Purchase Order or Requisition where necessary
• Attend to Dealers, Franchise, Brokers and Corporate Sales Executives in raising Customer Order for Virtual Private Network(VPN), Direct Crediting or Tellin Postpaid, Phones, Recharge Cards, E-pins, internet Modems and their Access.
• Attend to all internet activation for corporate customers and brokers for both Fresh Cards and renewals, given a specific Service Level Agreements(SLAs)
• Provide Day to Date (DTD), Month to Date (MTD) & Year to Date (YTD) report for sales trend and proffers ideas for any instability.
• Attend to all sales administrator in the region in creating new corporate customers and dealers on Industrial Financial System (IFS) and adjust prices where needed.