Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Hi, I’m

Emmanuel Oyelami

Key Account Manager
Lagos ,Lagos State
Emmanuel Oyelami

Summary

Dynamic Key Account Manager with a proven track record at AAVA Brands Limited, enhancing client relationships and expanding sales opportunities. Leveraged emotional intelligence and Microsoft Excel mastery to exceed sales targets by 20%. Skilled in territory management and problem-solving, consistently achieving growth and client satisfaction.

Personable and results-driven individual with strong ability to build and maintain professional relationships. Possesses in-depth understanding of client management and sales strategies, with expertise in negotiation and communication. Committed to driving client success and fostering long-term business growth.

Overview

8
years of professional experience
3
Languages

Work History

AAVA Brands Limited

Key Account Manager
01.2023 - Current

Job overview

  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
  • Key Account management and onboarding potential clients.
  • Meeting and exceeding sales target by following good sales practices.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
  • Strengthened client relationships through regular communication and effective problemsolving.
  • Built and maintained strong client relationships to drive business growth.
  • Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
  • Conducted comprehensive market analysis to identify new sales opportunities, significantly expanding client base.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Recorded accurate and efficient records in customer database.
  • Informed customers of promotions to increase sales productivity and volume.

Care Global Consumer Limited

Sales Supervisor
06.2020 - 12.2022

Job overview

  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Identifying and onboarding new potential clients/Customer
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Assisted in forecasting sales trends, allowing for proactive strategy adjustments based on market conditions.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.

Proctor & Gamble

Merchandiser Supervisor
07.2019 - 05.2020

Job overview

  • Supervised merchandising team, ensuring efficient execution of tasks and deadlines.
  • Provided guidance on best practices in visual merchandising throughout the organization leading to consistency across multiple locations.
  • Optimized product placement for increased sales and customer satisfaction.
  • Improved store appearance by overseeing product presentation, signage, and overall cleanliness.
  • Trained new employees in merchandising techniques and company policies, contributing to a cohesive team environment.
  • Mentored junior team members fostering their growth as professionals while improving overall team capabilities.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • I ensure compliance with customer and my company policies and procedures
  • I ensure the rule of FEFO are strictly observed. Also in charge of training and onboarding Brand Ambassador.
  • I also give accurate feedback of competitors activities in my stores to my company in other to assist in decisions making.

Far East Merchatile Company Limited

Brand Ambassador
05.2017 - 07.2019

Job overview


  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Maintained clean, organized and professional work environment.
  • Communicated product value, quality, and style to educate and entice potential customers.
  • Worked with team to achieve sales goals for products.
  • Built and maintained strong relationships with retail staff, ensuring brand prominence in stores.
  • Facilitated partnerships with complementary brands, creating synergistic marketing opportunities.
  • Adapted branding messages to align with diverse audience segments, ensuring widespread appeal.
  • Monitoring and reporting competitor activity to recommend adjustments to our brand positioning and also help my company make an informed Decision.
  • Trained new brand ambassadors.
  • Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
  • Strengthened relationships with floor supervisor and manager by providing exceptional support, education, and communication on products and promotions.
  • I follow the rule of FEFO (First Expire First Out) to maintain product freshness and hygiene.

Education

National Open University Of Nigeria
Lagos

University Overview

Yaba College of Technology
Yaba

Certificate In Hotel And Hospitality Management from Hotel And Hospitality Management
09.2016

University Overview

Skills

Territory Management

Accomplishments

Accomplishments

One of the Top 5 best merchandiser Supervisor in Pan Nigeria at Far East Merchatile Company Limited

Interests

Cooking

Singing

Reading

Travelling

Timeline

Key Account Manager
AAVA Brands Limited
01.2023 - Current
Sales Supervisor
Care Global Consumer Limited
06.2020 - 12.2022
Merchandiser Supervisor
Proctor & Gamble
07.2019 - 05.2020
Brand Ambassador
Far East Merchatile Company Limited
05.2017 - 07.2019
National Open University Of Nigeria
Yaba College of Technology
Certificate In Hotel And Hospitality Management from Hotel And Hospitality Management

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Emmanuel Oyelami Key Account Manager