Emmanuel Opeyemi
Business Administrator
Lagos
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
11
11
years of professional experience
15
15
years of post-secondary education
1
1
Certification
Work History
Manager
Saerimner Limited ( Betbonanza )
Lagos
12.2021 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized, and safe environment for employees and patrons.
Senior Cashier
Saerimner Limited ( Betbonanza )
Lagos
07.2019 - 12.2021
- Resolved escalated customer disputes with special actions such as discounts.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Saerimner Limited ( Betbonanza )
Lagos
04.2018 - 03.2019
- Worked closely with shift manager to solve problems and handle customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
Office Clerk
Beejay Estate Agent
Lagos
02.2014 - 12.2014
- Responded to inquiries from callers seeking information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
Assistant Supervisor
Lumpsoil Poly Limited
Lagos
03.2013 - 01.2014
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Met with vendors to review purchase options and negotiate contract terms.
- Maintained accurate inventory, working with purchasing department and logistics for resupply
Education
High School Diploma -
Community Primary School
Lagos 01.2001 - 12.2006
SSCE And WASSCE - Commercial
Olorunfunmi Junior And Senior Primary School
Lagos, Nigeria 03.2007 - 03.2013
OND ( Ordinary National Diploma ) - Business Administration
Moshood Abiola Polytechnic
Abeokuta, Nigeria 12.2015 - 12.2017
HND - Business Administration
Yabatech
Lagos, Nigeria 04.2023 - Current
Skills
Microsoft word and basic Excel knowledge
Certification
ICPM ( Mordern Supervisor Skills )
Timeline
HND - Business Administration
Yabatech
04.2023 - Current
ICPM ( Mordern Supervisor Skills )
07-2022
Manager
Saerimner Limited ( Betbonanza )
12.2021 - Current
Senior Cashier
Saerimner Limited ( Betbonanza )
07.2019 - 12.2021
Cashier
Saerimner Limited ( Betbonanza )
04.2018 - 03.2019
OND ( Ordinary National Diploma ) - Business Administration
Moshood Abiola Polytechnic
12.2015 - 12.2017
Office Clerk
Beejay Estate Agent
02.2014 - 12.2014
Assistant Supervisor
Lumpsoil Poly Limited
03.2013 - 01.2014
SSCE And WASSCE - Commercial
Olorunfunmi Junior And Senior Primary School
03.2007 - 03.2013
High School Diploma -
Community Primary School
01.2001 - 12.2006
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