Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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EMMANUEL OLUWAFEMI SHOWUNMI

Lagos,Lagos

Summary

Ambitious technician motivated to add immediate value to IT team. Familiar with helpdesk operations and talented in diverse issue resolution. Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.

Overview

14
14
years of professional experience

Work History

Computer Technician

HOLYFILL HOSPITAL
Ikorodu, Lagos
08.2020 - Current
  • Observed health, safety and statutory regulations for operational compliance.
  • Maintained timely procurement of medical device parts and accessories by monitoring stock and initiating orders.
  • Supported audit, quality and performance monitoring by maintaining device logs and reports.
  • Trained staff on equipment operation and care with physical demonstrations and educational presentations.
  • Operated computers and data processing equipment in line with established procedures.
  • Installed new hardware, software updates and security patches.
  • Diagnosed common equipment malfunctions.
  • Initiated software and hardware back-up and recovery procedures on over 8 units of computer system on monthly basis.

Computer Technician

BAYO OJO & CO
VICTORIA ISLAND, LAGOS
11.2014 - 07.2020
  • Assisted employees with general administrative needs relating to passwords, application access and forms and policies.
  • Trained junior technicians in rapid troubleshooting, resulting in reduction in customer downtime.
  • Kept records of fixes and repairs for future reference.
  • Set up and installed new hardware and software systems
  • Investigated cause of equipment damage or loss to determine overall liability for repairs or replacement.
  • Monitored and managed repair parts inventory, promptly ordering low-stock items to maintain service efficiencies on 15 systems.
  • Performed regular upgrades to keep systems updated and in good working order for up to 15 employees.
  • Arranged maintenance sessions to discover and mend inefficiencies.
  • Performed routine maintenance to prevent system outages and failures.
  • Troubleshot system failures or bugs and provided solutions to restore functionality.
  • Offered technical support on-site, via phone or email for enhanced customer service.
  • Maintained scanners, printers and other computer peripheral equipment.

Computer Operator

SKYLINK CHILDREN SCHOOL
Ikorodu, Lagos
01.2010 - 11.2014
  • Performed continuous checks on data access types and file permissions.
  • Ran and maintained various machines such as desktops, printers and sorters.
  • Operated computers and data processing equipment in line with established procedures.
  • Installed new hardware, software updates and security patches.
  • Arranged hardware and software maintenance and repairs for 26 computer systems quarterly.
  • Diagnosed common equipment malfunctions.
  • Initiated software and hardware back-up and recovery procedures.
  • Troubleshot equipment to spot malfunctions and errors.

Education

Some College (No Degree) - SYSTEM NETWORK ENGINEERING

AOLA TECHNICAL SERVICES
LAGOS
12.2007

Some College (No Degree) - COMPUTER ENGINEERING

MOLAM COMPUTER INSTITUTE
Lagos
07.2005 - 12.2005

Skills

  • Website troubleshooting
  • Patch management
  • Driver configurations
  • Printer setup
  • Cabling and wiring
  • Hardware inventory management
  • Software & Hardware installation support
  • Technical support
  • Customer service
  • Data entry
  • Website development
  • Hardware and software installation

Languages

English
Upper intermediate

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Everyone you will ever meet knows something you don’t.
Bill Nye, the Science Guy

Timeline

Computer Technician

HOLYFILL HOSPITAL
08.2020 - Current

Computer Technician

BAYO OJO & CO
11.2014 - 07.2020

Computer Operator

SKYLINK CHILDREN SCHOOL
01.2010 - 11.2014

Some College (No Degree) - COMPUTER ENGINEERING

MOLAM COMPUTER INSTITUTE
07.2005 - 12.2005

Some College (No Degree) - SYSTEM NETWORK ENGINEERING

AOLA TECHNICAL SERVICES
EMMANUEL OLUWAFEMI SHOWUNMI